Android 7 (Nougat) and maps to external SD

Reber
Reber Registered Users Posts: 4
Apprentice Traveler
When previously installing Mobile GO on Android 6, the maps were installed on the external SD card as expected (more free space on the external SD card). Now, when installing the same on Android 7, the maps install in the internal memory though all conditions are the same. It seems the Mobile GO app does not see the external SD card in Android 7. The app itself seems to work properly.

Is the app version already compatible with Android 7 or can we expect an update on this?

Comments

  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi Reber,

    Welcome to the forum!

    I'm not aware of any change in this. I'd recommend you to contact Customer Service for further investigation.

    Cheers, Mikko
  • Marsuz
    Marsuz Registered Users Posts: 1
    Apprentice Traveler
    Try this from Tom Tom support: http://us.support.tomtom.com/app/answers/detail/a_id/20011/p/3897

    Basically, with the SD card installed, Uninstall the App, the reinstall. When I re-installed, it loaded to my SD card.
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