Android Bluetooth connectivity questionnaire
MikkoK
Posts: 23,905 
Retired Community Managers and Staff
Hi all,
Some customers with Android phones are having difficulties with setting up the watch/phone connection. If you're having issues with connecting your watch and Android phone, the questionnaire will give our development team critical information on the pairing difficulties you're having, and help us to create a better customer experience with setting up your watch. We hope you'll help us by filling it out:
Click here for questionnaire
Please note: In some specific cases we would like to get in contact with you directly, through phone or email, to get further details and help you solve the issue - at the end of the questionnaire you can leave your contact information for this purpose.
All the best, Mikko
Some customers with Android phones are having difficulties with setting up the watch/phone connection. If you're having issues with connecting your watch and Android phone, the questionnaire will give our development team critical information on the pairing difficulties you're having, and help us to create a better customer experience with setting up your watch. We hope you'll help us by filling it out:
Click here for questionnaire
Please note: In some specific cases we would like to get in contact with you directly, through phone or email, to get further details and help you solve the issue - at the end of the questionnaire you can leave your contact information for this purpose.
All the best, Mikko
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Comments
This problem seems to be fixed with the latest update I can now connect to my watch from my Samsung J1 ACE.