Android Bluetooth connectivity questionnaire

MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
edited January 11 in Archived Discussions
Hi all,

Some customers with Android phones are having difficulties with setting up the watch/phone connection. If you're having issues with connecting your watch and Android phone, the questionnaire will give our development team critical information on the pairing difficulties you're having, and help us to create a better customer experience with setting up your watch. We hope you'll help us by filling it out:
Click here for questionnaire

Please note: In some specific cases we would like to get in contact with you directly, through phone or email, to get further details and help you solve the issue - at the end of the questionnaire you can leave your contact information for this purpose.

All the best, Mikko

Comments

  • BeetsBeets Posts: 3 [Apprentice Traveler]
    Hi
    This problem seems to be fixed with the latest update I can now connect to my watch from my Samsung J1 ACE.
  • gianfrigianfri Posts: 7 [Apprentice Traveler]
    Ma qui in Italia l'aggiornamento non cè
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