Tom Tom Runner 3 strap broken

printwriter
Registered Users Posts: 1 
New Traveler

New Traveler
Hi, my strap has broken on my Runner 3 (love it by the way, apart from the flimsy strap)
Where do I get a replacement, can't find info anywhere.
Thanks
Mark
Where do I get a replacement, can't find info anywhere.
Thanks
Mark
0
Comments
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printwriter wrote:Hi, my strap has broken on my Runner 3 (love it by the way, apart from the flimsy strap)
Where do I get a replacement, can't find info anywhere.
Thanks
Mark
The contact options are here:
https://uk.support.tomtom.com/app/contact/p/4298
Greetings,
Jürgen0 -
Hi, my strap has broken on my Runner 3 cardio.
I have sent an email requesting to change the new strap, but I do not receive any response (incident: 1710xx-xxxxxx)
Where do I get a replacement?
Thanks
Mark
Mod edit: Please do not post any personal information on a public forum!0 -
doooncas wrote:Hi, my strap has broken on my Runner 3 cardio.
I have sent an email requesting to change the new strap, but I do not receive any response (incident: 1710xx-xxxxxx)
Where do I get a replacement?
Thanks
Mark
Simply fill in this form: https://uk.support.tomtom.com/app/strap_repair
Thanks,
Jürgen0 -
hello, how can i get my strap in Portugal, i try to fill the gaps, and it always say adress is missing!!0
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noesilvestre wrote:hello, how can i get my strap in Portugal, i try to fill the gaps, and it always say adress is missing!!
Please use the link here and fill up the address details correctly to submit to strap replacement request. If you still receive any error, please post a screenshot here or contact our customer support for further assistance.
Cheers, lampard0