Vio connecting by bluetooth

JohnW1952
JohnW1952 Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in TomTom VIO
'Considering Vio but will I be able to connect both the Vio and bluetooth headset to my iphone at the same time - as thought could only connect one product at a time?

Comments

  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi John,

    Welcome to the forum!

    The device and headset connections use separate Bluetooth profiles and with most phones using both is supported. For more information, please see here [user manual].

    Please, post back here if you have any further questions :D

    Cheers, Mikko
  • Jam88es
    Jam88es Registered Users Posts: 6
    Master Explorer
    Hi,I am having same problem.I am getting no sound through my Bluetooth headset.What am I doing wrong.
  • JohnW1952
    JohnW1952 Registered Users Posts: 2
    Apprentice Traveler
    My first try was with a headset that was supposed to work but didn't. I then used a basic headset which did. Point is that it might be the headset rather than you doing anything wrong.
  • Jam88es
    Jam88es Registered Users Posts: 6
    Master Explorer
    Ok,well I have a scala, and also a cheap one,I will try it and see.
  • Jam88es
    Jam88es Registered Users Posts: 6
    Master Explorer
    That is weird,I did as you said and tried my cheap headset and it worked right away. Tried several more times with scala and will not work with vio.So I guess il be using the other headset.Thanks for all the advice.
  • Jam88es
    Jam88es Registered Users Posts: 6
    Master Explorer
    Hi,you were right,it works perfectly with the cheap headset.