Off/record stop button not working

Coolhand
Registered Users Posts: 52 
Sovereign Trailblazer

Sovereign Trailblazer
Suddenly the Off / stop record button does not feel spring-loaded anymore. Also it does not always stop the recording when pushed.
Before sending it over to TomTom (because still under warranty) I was wondering if anybody experienced the same and has a quick fix.
Second question: When sending the camera to TomTom do you send in the complete package or only the camerabody?
Before sending it over to TomTom (because still under warranty) I was wondering if anybody experienced the same and has a quick fix.
Second question: When sending the camera to TomTom do you send in the complete package or only the camerabody?
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Comments
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https://www.dropbox.com/s/yslmu27smswh67o/VID_20160901_132811.mp4?dl=0
Video of sudden movement and rattling sound of off-button.0 -
camera sent in to TomTom for replacement.0