VIA 135- Screen changes automatically

fordwillys Registered Users Posts: 4
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
i have a tomtom via 135 the problem is when i am driving along using my tomtom it will start going throw the menu and changing things like someone is operating it from another tomtom.
it wont do it once it will do it a lot and I have to reset it.
it does it more when I connect my rds traffic lead.
so has anyone else had this problem cheers paul


  • dhn
    dhn Posts: 33,382
    Slide a sharp edge of a business card completely around the frame under the bezel to dislodge any 'gunge' under there that might be causing phantom keystrokes.
  • fordwillys
    fordwillys Registered Users Posts: 4
    Apprentice Traveler
    I try that and see what happens
  • Bluemoon21669
    Bluemoon21669 Registered Users Posts: 1
    Apprentice Traveler
    I know its been some time since you had this issue but have you managed to resolve it?
    I have the same issue on my Via135 and have tried numerous resets, all to no avail.
    I don't want to have to replace the device but it is getting to the stage where I may have to as I can not rely on the device functioning correctly and without screen jumping.

    If anyone has any other advice as to how to rectify this issue then please do let me know.