TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

GO 51- Delay in Updating Maps via MyDrive Connect

bogmeisterbogmeister Posts: 2 [Apprentice Traveler]
edited January 15 in MyDrive Connect
I'm trying to download a map to my GO51. It looks like the map has made it to my PC (there's a tick in the left hand screen picture and a green arrow pointing at the device picture) but there's been a message "waiting for your device" for over an hour. Anyone know what's happening? Thanks, All!

Comments

  • dhndhn Posts: 33,126 Superusers
    Try disconnecting the device from the computer, cancel the device's shutting down, and reconnect the device to the computer.

    After a few seconds, hopefully the MDC screen will switch to the installing screen. If not, support:

    Australia
    1300 135 604
    Monday-Friday:9:00 am to 5:30 pm AEST
  • bogmeisterbogmeister Posts: 2 [Apprentice Traveler]
    Brilliant, dhn, that worked a treat! Thanks so much.
  • dhndhn Posts: 33,126 Superusers
    You are welcome.
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