Start 60- Map update stuck with No maps found

rade_vurade_vu Posts: 2 [Apprentice Traveler]
edited January 10 in MyDrive Connect
After a few hours, using different PC's&usb ports I'm stuck with map updates .. device are successfully recognized, EU map are available for download (this map have "corrupted" mark), my drive is up to date, empty formatted micro sd are inserted, and no matter how many times I tried, update always ends with "something goes wrong" and "no maps found" and "sorry some items were't updated" - on pc, needless to say, internet connection is stable and fast.
Is there another way to install updated maps? .. maybee offline option?

thanks!

Comments

  • YamFazManYamFazMan Posts: 13,623 Superusers
    Hi
    A assume you have a NAV3 or or one of the latested NAV4 Devices
    Are you using the latest MyDrive Connect ???
    Get it Here www.tomtom.com/getstarted

    The early NAV2 devices use Tomtom Home
  • rade_vurade_vu Posts: 2 [Apprentice Traveler]
    As I mentioned before, I do have latest my drive connect (4.1.1.2797) .. model 4EN62 S/N: WNxxxxxxxxx .. still struggling with update

    any suggestion?

    thanks!]\


    Mod edit: Please don't post personal information on a public forum
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi rade_vu,

    Welcome to the forum!

    I'd recommend you to clear MyDrive Connect cache from the settings (click the country flag) and try again.

    For more MyDrive Connect troubleshooting tips, please see this FAQ.

    Cheers, Mikko
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