MyDrive Connect- Device not recognized on the Windows 7

Endurin

Go 1005 refuse to connect My Driveconnect on Win 7, multiple attempts with no success. But no problem on Mac. Why?
Support team should have an answer.
Try and see, anyway.

dhn

Support:

Türkiye
216 282 1601
Hafta içi her gün: 10:00-18:00

noguche

My my driveconnect does not log in.
my equipment is start 25
win 7 system
Portugal
Can anybody help me???

Thank you