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Once it is on the SD card, restart the camera and it should install. if not, then try a complete camera reset and format the SD card in the camera and try again. If that still fails, contact TT Support
I did all that to no avail. I had to unload and reload the tomtom app from my phone to fix it.
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ChrisPosts: 934 Retired Community Managers and Staff
Hi Reprobate, happy to hear that you were able to resolve this. For anyone else experiencing this or a similar issue, it could be caused by the update file becoming corrupted during the download and transfer to the Bandit. In these cases connecting the batt stick to the computer and deleting the loose files in the root directory of the SD card and then trying again to update via the app or Bandit Studio again should fix it.
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