Bandit Camera- Update Failure

Reprobate
Reprobate Registered Users Posts: 30
Outstanding Wayfarer
edited January 25 in TomTom Sports
My camera keeps installing the previous update to VERSION 1.57.500 but does not install this newest one. How do I fix this?

Comments

  • the-civvie
    the-civvie Registered Users Posts: 545
    Master Traveler
    Once it is on the SD card, restart the camera and it should install. if not, then try a complete camera reset and format the SD card in the camera and try again. If that still fails, contact TT Support
  • Reprobate
    Reprobate Registered Users Posts: 30
    Outstanding Wayfarer
    I did all that to no avail. I had to unload and reload the tomtom app from my phone to fix it.
  • Chris
    Chris Registered Users Posts: 934 Retired Community Managers and Staff
    Hi Reprobate, happy to hear that you were able to resolve this. For anyone else experiencing this or a similar issue, it could be caused by the update file becoming corrupted during the download and transfer to the Bandit. In these cases connecting the batt stick to the computer and deleting the loose files in the root directory of the SD card and then trying again to update via the app or Bandit Studio again should fix it.
  • Reprobate
    Reprobate Registered Users Posts: 30
    Outstanding Wayfarer
    Awesome, thanks for the tip!