Bandit Camera- Update Failure — TomTom Community

TomTom Bandit Action Camera

Bandit Camera- Update Failure

ReprobateReprobate Posts: 30 [Outstanding Wayfarer]
edited January 2019 in TomTom Bandit Action Camera
My camera keeps installing the previous update to VERSION 1.57.500 but does not install this newest one. How do I fix this?

Comments

  • the-civviethe-civvie Posts: 545 [Master Traveler]
    Once it is on the SD card, restart the camera and it should install. if not, then try a complete camera reset and format the SD card in the camera and try again. If that still fails, contact TT Support
  • ReprobateReprobate Posts: 30 [Outstanding Wayfarer]
    I did all that to no avail. I had to unload and reload the tomtom app from my phone to fix it.
  • ChrisChris Posts: 934 Retired Community Managers and Staff
    Hi Reprobate, happy to hear that you were able to resolve this. For anyone else experiencing this or a similar issue, it could be caused by the update file becoming corrupted during the download and transfer to the Bandit. In these cases connecting the batt stick to the computer and deleting the loose files in the root directory of the SD card and then trying again to update via the app or Bandit Studio again should fix it.
  • ReprobateReprobate Posts: 30 [Outstanding Wayfarer]
    Awesome, thanks for the tip!
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