Map correction-Roundabout Problem corrections but still not reflecting on the maps
riki66
Registered Users Posts: 432 
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I reported a problem here 10 months ago: Roundabout Problem and i was assured it was going to be fixed.
With the latest maps (970) both roundabouts haven't been fixed.
I was wondering if there's any update about this.
I opened a new thread because i can't post in the old one anymore.
With the latest maps (970) both roundabouts haven't been fixed.
I was wondering if there's any update about this.
I opened a new thread because i can't post in the old one anymore.
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If you post the report number here maybe "they" can check out the progress.0
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There's no report number (customer service was never involved).
Check what MvanAken wrote in the old thread (which i linked in the first post).
The MSR ID are also in that thread.0 -
I checked the ticket (MAPDBO-3179) I created and to my surprise it has not been processed yet. I have informed the mapping department again that they really need to make the necessary changes to have the roundabout on the map correctly.0
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In the meantime i found another roundabout with this problem.MvanAken wrote:I checked the ticket (MAPDBO-3179) I created and to my surprise it has not been processed yet. I have informed the mapping department again that they really need to make the necessary changes to have the roundabout on the map correctly.
The roundabout is locate here (45.194759, 9.180476).
MSR report id: b2d6f772-862b-40f5-bf08-461bc5929b70
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The problem is still present in the latest 985 map.MvanAken wrote:I checked the ticket (MAPDBO-3179) I created and to my surprise it has not been processed yet. I have informed the mapping department again that they really need to make the necessary changes to have the roundabout on the map correctly.
I reported it again: 374e50db-e5a2-4c97-be15-a63d44d601b10 -
Hi riki66,
I'm busy looking into why this situation has not been addressed.
Cheers, Robbie0 -
Hello again riki66,
I've reached out to our corresponding Italian mapping department, and it seems that this report had originally been misinterpreted due to an unforeseen internal oversight. Sometimes these issues slip through, but know that we are working towards improving our report ingestion.
I apologize for the inconvenience this may has caused, but I'm happy to report that this problem and all it's corresponding reports have been resolved, and will be available with the next map release.
Kind Regards, Robbie0 -
Awesome!
Thanks Robbie!0 -
The problem is still present with the latest map 990Robbiebot wrote:Hello again riki66,
I've reached out to our corresponding Italian mapping department, and it seems that this report had originally been misinterpreted due to an unforeseen internal oversight. Sometimes these issues slip through, but know that we are working towards improving our report ingestion.
I apologize for the inconvenience this may has caused, but I'm happy to report that this problem and all it's corresponding reports have been resolved, and will be available with the next map release.
Kind Regards, Robbie
:(:(
The roundabout located here (45.058934, 9.260667) still hasn't been fixed (it's the first one i've ever reported with this problem).0 -
Hi riki66,
This is very unfortunate to hear. My sincerest apologies.
The information I had received stated that it was likely due for the v990 release, but due to several technical complications, this is always subject to change.
If I can find any insight into why this occurred, I will share it here. However, these things often change and are hard to predict with the scope and scale of changes being deployed with each update.
Again, my apologies for this update not making the date I had suggested it would.
Kind Regards,
Robbie0 -
With the latest 995 maps every roundabout i reported has finally been fixed!Robbiebot wrote:Hi riki66,
This is very unfortunate to hear. My sincerest apologies.
The information I had received stated that it was likely due for the v990 release, but due to several technical complications, this is always subject to change.
If I can find any insight into why this occurred, I will share it here. However, these things often change and are hard to predict with the scope and scale of changes being deployed with each update.
Again, my apologies for this update not making the date I had suggested it would.
Kind Regards,
Robbie
Thanks again Robbie!0 -
Hi riki66,
You are most welcome, I'm happy I could be of service.
Once again, my apologies for the wait.
Cheers,
Robbie0 -
Hello,
Would you be able to check the status of the following reports on MSR ? Here are the IDs:
553d8edc-4ba6-4a3f-93a5-15a5d899c8db
48d2c9a5-7ad7-44ec-a30d-f23aa9e08345
0066e2f2-ff63-4430-aa6e-e17b8001c5f6
0d461421-17b8-4db3-8dd5-fef649ddeeea
These reports have been "pending" since Sept. 2017...
Thanks!
Serge0 -
I found another problematic roundabout:
d93babc8-760c-4d00-9e56-8e0977f2109c0
Staff
