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Hi, I have just installed the new version and I'm still having the same issue. It is not possible to extract any movie from the software. I have uninstall and reinstall the software many times and I still have the same problem.
Please help because I feel I'm out of options right now. Everything is working normal except when I try to extract the video. I always get the message shown in the picture
Still not possible to create stories. Is it possible that my firewall is blocking the program from extracting?
I have add the program to exception list but it is still not possible to extract videos. Do I have to add to the firewall list anything else?
I need Help
Would you please provide the direct link to download? The website still points to the old version
0
ChrisPosts: 934 Retired Community Managers and Staff
Hi Nick_Gr, sorry for the late response, are you using the default directories as the storage for the device or are you pointing the saved files to another directory?
Ghibbli
Posts: 3 [Apprentice Traveler]
Comments
Chris just shared the release notes here: https://en.discussions.tomtom.com/tomtom-bandit-studio-beta-478/new-bandit-studio-beta-v1458-available-for-download-1006985
Regards,
Julian
Please help because I feel I'm out of options right now. Everything is working normal except when I try to extract the video. I always get the message shown in the picture
I have add the program to exception list but it is still not possible to extract videos. Do I have to add to the firewall list anything else?
I need Help
Hi kankeL, I will look into this thanks.