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Hi, I have just installed the new version and I'm still having the same issue. It is not possible to extract any movie from the software. I have uninstall and reinstall the software many times and I still have the same problem.
Please help because I feel I'm out of options right now. Everything is working normal except when I try to extract the video. I always get the message shown in the picture
Still not possible to create stories. Is it possible that my firewall is blocking the program from extracting?
I have add the program to exception list but it is still not possible to extract videos. Do I have to add to the firewall list anything else?
I need Help
Would you please provide the direct link to download? The website still points to the old version
0
ChrisPosts: 934 Retired Community Managers and Staff
Hi Nick_Gr, sorry for the late response, are you using the default directories as the storage for the device or are you pointing the saved files to another directory?
Comments
Chris just shared the release notes here: https://en.discussions.tomtom.com/tomtom-bandit-studio-beta-478/new-bandit-studio-beta-v1458-available-for-download-1006985
Regards,
Julian
Please help because I feel I'm out of options right now. Everything is working normal except when I try to extract the video. I always get the message shown in the picture
I have add the program to exception list but it is still not possible to extract videos. Do I have to add to the firewall list anything else?
I need Help
Hi kankeL, I will look into this thanks.