MyDrive - Traffic not taken into account enroute — TomTom Community

MyDrive Web and Apps[Route Planner]

MyDrive - Traffic not taken into account enroute

bri_nobri_no Posts: 39 [Outstanding Explorer]
edited November -1 in MyDrive Web and Apps[Route Planner]
Plotted out a route that contains traffic visibly but the app says there is no traffic enroute. I have a screenshot of it.

Comments

  • bri_nobri_no Posts: 39 [Outstanding Explorer]
    How do I add pictures to the thread?
  • dhndhn Posts: 33,362
    Superusers
    At the bottom of the area where you post a comment are two symbols, a mountain and a right arrow. The latter is for imbedding a video in a post, the mountain is for adding a photo.
  • bri_nobri_no Posts: 39 [Outstanding Explorer]
    Ah thanks! I'm accessing it through mobile which doesn't seem to give anything other than send.
  • bri_nobri_no Posts: 39 [Outstanding Explorer]
    As you can see the route goes through some traffic but the overview says there are none.
  • MikkoKMikkoK Posts: 23,905 Retired Community Managers and Staff
    Hi bri_no,

    Thanks for reporting this!

    I'll log it to be reported to the product team. Meanwhile, I'd recommend you to report it to Customer Service as they can gather further details for investigating this.

    Thanks, Mikko
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