MyDrive - Traffic not taken into account enroute

bri_no
bri_no Registered Users Posts: 44
Outstanding Wayfarer
edited November -1 in MyDrive Web and Apps[Route Planner]
Plotted out a route that contains traffic visibly but the app says there is no traffic enroute. I have a screenshot of it.

Comments

  • bri_no
    bri_no Registered Users Posts: 44
    Outstanding Wayfarer
    How do I add pictures to the thread?
  • dhn
    dhn Posts: 33,382
    Superuser
    At the bottom of the area where you post a comment are two symbols, a mountain and a right arrow. The latter is for imbedding a video in a post, the mountain is for adding a photo.
  • bri_no
    bri_no Registered Users Posts: 44
    Outstanding Wayfarer
    Ah thanks! I'm accessing it through mobile which doesn't seem to give anything other than send.
  • bri_no
    bri_no Registered Users Posts: 44
    Outstanding Wayfarer
    As you can see the route goes through some traffic but the overview says there are none.
  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi bri_no,

    Thanks for reporting this!

    I'll log it to be reported to the product team. Meanwhile, I'd recommend you to report it to Customer Service as they can gather further details for investigating this.

    Thanks, Mikko

Categories