MyDrive IOS app login not saved — TomTom Community

MyDrive IOS app login not saved

billb16540billb16540 Posts: 3 [Neophyte Traveler]
Is there a way to have the app remember my login for more than 1 day. Thanks in advance

Comments

  • Rob225Rob225 Posts: 18 [Legendary Explorer]
    Can you please tell us which iPhone (iOS Device) your running the app on?

    If your running the latest tom-tom go app then the login details should save and there is no need to type them in after 1 day.

    This maybe a setting on your phone, or it maybe that you need to delete the app and reinstall it. If you need to do this on any iPhone you do the following :-

    - Press and hold you finger on the tomtom icon and all your apps will start to shake
    - Press the x on the top left of the tomtom app (you will be presented with a box saying Delete "go" deleting this app will also delete its data"
    - Press Delete
    - Open the app store
    - Search for tomtom go
    - Install tomtom go
  • billb16540billb16540 Posts: 3 [Neophyte Traveler]
    I am using an iPhone 6. I have tried reinstalling the app but will try again. Thanks for the suggestions. Hopefully that will fix it.
  • billb16540billb16540 Posts: 3 [Neophyte Traveler]
    I also forgot to mention, I'm using MyDrive not tomtom go
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