Step Syncing Problems:Tom Tom Spark has stopped syncing step info

Shari
Shari Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
My Tom Tom Spark has stopped syncing any steps information about 10 days ago. I can see the information on my watch, but it doesn't sync to the TomTom app (iPhone6) nor to the TomTom My Sports database. All other workout information syncs with few problems. I have set steps as a goal as directed. I have even turned this feature off then on, to see if it would reset.

Help.

Comments

  • bkgtaylor
    bkgtaylor Registered Users Posts: 2
    Apprentice Traveler
    I'm having the same issue. Would love to know if you found a fix for it.
  • skoteroverall
    skoteroverall Registered Users Posts: 19
    Apprentice Traveler
    I do not have this issue. Just synced mine and all is working on my Iphone 6 and the database.