TomTom VIA 1415

Why won't my TomTom VIA 1415 turn on? The screen turned on & stayed on the opening image. I turned it off to restart it, but the screen remains black. I got this product less than a month ago. I have also been charging it. I would appreciate any advice.


  • dhndhn Posts: 33,156 Superusers
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.
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