Compensation claim — TomTom Community

Compensation claim

winter60winter60 Posts: 2 [New Traveler]
edited December 2017 in Travel lounge
Due TomTom faulty update recently, I had to buy another TomTom to help me to navigate to Kent from Cambridge this weekend! Where do I send this in invoice..?

Comments

  • justbrowsingjustbrowsing Posts: 3,094 [Renowned Trailblazer]
    In the first instance you should contact Customer Support as this is just a discussion forum.

    Mind you, a replacement device without their prior approval/acceptance would, in the eyes of the law, most likely be classified as a "consequential loss" which wouldn't be covered by the Sale of Goods Act anyway.

    PS I would suggest you just take this second unit back to the shop & ask for a refund
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