Sending a route from MyDrive to TomTom GO 610

Pieter23
Pieter23 Registered Users Posts: 2
New Traveler
I log on to MyDrive. I plan a route from Parsippany NJ USA to Woodbury NY USA. I then click on Send route to Device. The result on the device is a route from 7th Avenue Manhatten, NY to Woodbury. I reverse the route on MyDrive and click on send route to device. The result is a route from 7th Avenue Manhatten to Parsippany NJ. On the device it says you have added a new destination as though it had not recognized transferring a route.

I know I have copied some routes but this seems very hit and miss. Is there a proper process? And why when you are planning a route cant you just click on the destination and say use this as the end point?

Comments

  • MikkoK
    MikkoK Retired TomTom Employee Posts: 23,905 Retired Community Managers and Staff
    Hi Pieter,

    Welcome to the forum!

    Please, report this to Customer Service for further investigation.

    Meanwhile, you could save your route as a GPX track and import that. For more information and troubleshooting tips for MyDrive, please see this FAQ.

    Cheers, Mikko