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Jürgen wrote: »

On Friday we started rolling out version 2.8.3.

This version fixes an issue where the app would not start if it had been restored from a backup.

If you don't want to wait for the roll you can force the update by viewing the app in the App Store where you will be offered the option to update.

Hi @alfzaf

When you download the App it loads the map relevant to the area it believes the phone is in at the time of the download so if you want to cover all of Spain then you need to download the other 2 Maps that cover Spain.. If you can't see a city when you scroll around the map in the screen it suggests you have not downloaded the Spanish map for that area.

Doug

Hi @Tom900TomTom

I am afraid you can't rearrange the icon order as you can on the PND devices. Maybe one of the Mods here can forward it to the developers as a requested change.

I am also retired and so don't need the Drive to Work option so I have allocated a relative's address that I visit frequently to the option.

Can I suggest that you investigate Siri Shortcuts in Settings.

Firstly if you have Siri activated on your iPhone then try Hey Siri (Pause) Open Tomtom. Doing this will open the App without you touching the Phone.

Now Tap Menu
Tap Settings
Tap Siri Shortcuts
Tap Adds

If you do this then add an Option

You can now add a list of Shortcuts that the App recognises. As a result if you have a My Place called Tom and Jerry then with the address set as a Siri Shortcut with the App NOT open on the iPhone you can say Hey Siri (Pause) Drive to Tom and Jerry. The Tomtom App will open and creat a route to Tom and Jerrys.

Doug

PS Pause Is the slight delay between saying Hey Siri and Tom and Jerry

Unfortunately, I only have the Android version.
Please check whether you are logged in with the same email address on the old and new phone and whether the switch is on,
I think there should be something like that for iOS too.
Menu/TomTom Services

Hi @resistme

The option to use Siri and get your TT Go App to create a route to Home, Work, Favourites or your Contacts has been available when using the App on the Phone or in CarPlay mode for about 9 Months. Some more options were added about a month ago.

If you go to Settings/Siri Shortcuts in the TT Go App on your iPhone and Select Add you can select Home, or Work and many other options. If you Select Work then you will see Drive to Work in the list of Siri Shortcuts shown in the TT App.

Now all you need to do once TT Go is displaying in CarPlay mode on the cars Media unit is to say ‘Hey Siri’ and when the Siri icon appears on the CarPlay screen say ‘Drive to Work’. The same will apply if you are just using the phone.

When you Tap Add you will see what Actions you can do the same with ie Home, My Places (favourites), Recent Destinations, Contacts, Clear a Route, Report a Camera. Once Shortcuts are set up you can see in the Siri Shortcut List in the App what you have too say after ‘Hey Siri’. If whilst you display the Shortcut list you Tap any of them you get the option to change what you say for the shortcut.

You may have to sort out your Contacts as the details in each Contact must be entered correctly to ensure it will work. Ie the right detail in the right box in your Contacts.

Doug

Hi @resistme

Have you gone to Settings/Siri shortcuts in Tomtom to set them up not used the Siri Shortcuts on the IPhone. I have IPhone 12 mini. If I use the Siri Shortcuts Icon on IPhone then they default to Apple Maps

Ie Opened TT Go
Tapped Settings
Tapped Siri Shortcuts
Tapped Add
Used the options offered to add the Shortcuts for TTGo

Doug