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sc17

[Master Traveler]

sc17 [Master Traveler]

So earlier this evening I was notified by Paypal that TomTom had charged me £29.99 for speed camera subscription. The website claims that one gets ADVANCE warning of subscription payments (especially necessary as they do NOT make it clear that they will automatically take payment for renewal). Over half an hour after the Paypal notification I get an 'invoice' confirming renewal of a subscription I had not authorised. I stopped using my TomTom GO device over a year ago, (a) because during a pandemic I hardly ever go anywhere, and (b) because Maps on my iPhone is more efficient at getting me where I want to go. So now I have had to report an unauthorised payment to Paypal, and have gone into my TomTom account to cancel a subscription which I never activated. I realise that TomTom as a business model must be on its last legs (smart phones being so much better than satnav machines nowadays, but its pretty shabby to sneak income from previous customers 'under the wire' by stealth!

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