robert_67
Master Explorer

Dear @YamFazMan, not at the moment, I'm not near my car...

Since my last post I haven't tried much. I currently using the device without beeing logged into MyDrive. But I connected occasionally to Internet via WiFi through my mobile. The hint with reinserting the SIM is not conclusive for me. Without beeing connected to internet I also get all the trafic infos and route suggestion…

Thank you for this hint. I will try as soon as possible and post here my experience.

No, I guess not. I bought the device in spring 2018 (26.04.2018 order or delivery date) directly from TomTom

Unfortunately, the improvement was only temporary. This morning on the way to work, the device showed the old faulty behaviour again. But there are still some variations left to play with.

Ich habe im englischen Forum unter https://discussions.tomtom.com/en/discussion/1132620/mydrive-issues-with-tomtom-go-5200#latest zum gleichen Problem was gepostet. Vielleicht hilft das weiter...

Latest findings: Under "....[Menü]/Einstellungen/System/Ihre Informatinen und Datenschtz" I disabled the option "Helfen Sie uns, besser zu werden". At the moment it looks like that the device works as expected* with active synchronization when this option is off. *Expected means neither restarts nor reboots, the further…

Thank you for your advices. I will wait for further answers. Then I'll decide how to proceed. This will probably on next weekend. Without sync the device works perfectly as at the beginning. I just returned from an excursion. All routes an traffic obstructions where calulated and displayed correctly in time.

Yes it works. It stays on the German site. Are the (my) posts shared in German and English support forums or are they completely separated?

Thank you for your answers. Meanwhile I feel comfortable with the english site. But I guess these hints are helpful for other users too. Kind Regads.

Well, as I already told in my post this happens only when syncing is enabled logged into my account. Now I completely shut down the device, removed the memory card, and rebooted again... Free internal memory is 4,44 GB using the "Europe" road map. "Meine Routen" are still available and listed. … I activate synchronization…