YamFazMan
 Superuser

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YamFazMan
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20,980
Navigation device
Via120/Live Go825/Live Start60 Go5000 Go520 Go620 Go6200 GoPremium Rider400 Rider550
Sports device
None
Mobile App
iPhoneApps Navigation MyDrive
Country
UK

Kommentare

  • Hi @RickBrown The Tomtom subscriptions now 'Auto Renew' by default.... Tomtom T&C's.... Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/ See T&C's 4.2 Subscriptions, renewals and Free Trials... Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/#4YourAccountandyoursubscriptions Tomtom FAQ… How…
  • Hi @CLasswell What are the 1st 2 characters of the device serial number ??? (Only post the 1st 2 Characters) The first two letters define the Tomtom Model... Stay Safe... ATB YFM
  • Hi @janeykins22 And your Tomtom Device/Model is ??? Stay Safe... ATB YFM
  • Hi @Cher11 Welcome to the site.... Contacting Tomtom Support…. The phone service has been suspended (Indefinitely) The way of contacting Customer Services has changed For Tomtom Support Email or Chat lines... (Monday to Friday Normal Office Hours) Chat… Will be available during Normal Office Hours Email… Will be available…
  • Hi @Fulvio73 When I was using my NAV3 Via 120 Live... I used this workaround.... Create a POI file using the Start, the Stops and the Destination a POI locations.... To create the POI .Ov2 File I used the Free, slightly quirky, but very good ITN Converter ITN Converter has a huge number of Map types The Tomtom Routes Map…
  • Hi @josh99 Welcome to the site.... The restrictions as a result of the COVID-19 and people working from home, have delayed the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices.... @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account…
  • Hi @Covkid62 Check... Tap on the 3 line 'Hamburger Icon' --> Setting --> Routing --> Rerouting... I always use the 'Manual' option.... Stay Safe... ATB YFM
  • Hi @Teecee259 Ah 'Yes' that makes sense.... Stay Safe... ATB YFM
  • Hi @Fulvio73 Welcome to the site.... Sorry NO... MyDrive is for the NAV4 devices and above.... The Via 120 is a NAV3 device and is not compatible with the MyDrive App or the MyDrive Web Route planner.... The NAV3 devices have a very basic Itinerary planning system.... All the planning is done on the small screen on the…
  • Hi @anthony_h_2022 Just an afterthought, But... don't shoot the messenger :o Have you removed the temporary screen protector ??? The screen protector on the device as supplied is disposable, its used to protect the screen during Manufacture & Transit.... Stay Safe... AYB YFM
  • Hi @ManualLacking The screen protector on the device as supplied is disposable, its used to protect the screen during Manufacture & Transit.... The separate Tinted antiglare is the other screen protector... they are usually supplied with an Alcohol prep pad and a Tackey pad for dust removal before fitting the Tinted…
  • Hi @nickyboy.4_un38 Welcome to the site... Maybe useful... 8GB devices like your NAV4 GO 6000 & Catch22... The early Maps fitted easily onto 8 GB on-board Memory, but the Map sizes increases with every update.... The Map size now exceeds the 8GB on-board Memory size on the NAV4 devices, this is an unfortunate, but real…
  • Hi @joseangmir Welcome to the site.... The restrictions as a result of the COVID-19 and people working from home, have delayed the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices.... @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and allocate the appropriate UK…
  • Hi @mozza99 Re "Download/installation interrupted"..... Are your USB ports set for power saving "USB Selective Suspend" Win7 See... http://www.sevenforums.com/tutorials/147369-usb-selective-suspend-turn-off.html Win10 See… https://www.tenforums.com/tutorials/73187-turn-off-usb-selective-suspend-windows-10-a.html Click on…
  • Hi @mozza99 Has Recovery Mode been initiated by yourself or has Recovery Mode self/auto initiated on the device ??? If Recovery Mode has Automatically Started or you have initialized Recovery Mode on your device.... MyDrive Connect >> MUST << be running on your PC, and be capable of displaying as >> CONNECTED << on MyDrive…
  • Hi @Eberhard_Menne Welcome to the site.... The restrictions as a result of the COVID-19 and people working from home, have delayed the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices.... @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom…
  • Hi @Markhan Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System RESETTING YOUR NAVIGATION DEVICE https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device Charge the device for at least 2 Hrs…. (Preferably using something like a Smartphone or a…
  • Hi @NeverLost Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System RESETTING YOUR NAVIGATION DEVICE https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device Charge the device for at least 2 Hrs…. (Preferably using something like a Smartphone or…
  • Hi @kazek You're welcome, glad you're sorted :) To help others in the community with similar problems.... If my reply answered your question ??? Then on my Reply... Please answer 'Yes' To... Did this answer the question? 'Yes'< >' No' Stay Safe... ATB YFM
  • Hi @kazek Do you mean the MyDrive Web Route planner ??? Here... https://mydrive.tomtom.com If ‘Yes’ Its the Geo Web Location 'You are here' Icon I turned mine off ages ago when the MyDrive Web Route planner decided that I lived in a different town 30 + Miles away According to Google Street view my Geo Web Location is a…
  • Hi @Rojshu My DIY version... A short length of plastic tube (Snug fit) with a blind grommet glued into the one end ;) Stay Safe... ATB YFM
  • Hi @Rogerand Out Welcome to the site... Maybe useful... 8GB devices like your NAV4 GO 5000 & Catch22... The early Maps fitted easily onto 8 GB on-board Memory, but the Map sizes increases with every update.... The Map size now exceeds the 8GB on-board Memory size on the NAV4 devices, this is an unfortunate, but real…
  • Hi @RichardWr Glad you're sorted :) Thanks for posting the useful fix.... There have been the occasional/similar reports before on the forum... I think it's same set of characters that Microsoft do not allow in the Windows file names, that cause the error.... Stay Safe... ATB YFM
  • Hi @BeyondAct 0.4 Amps is totally >> useless << for many, if not all modern car USB devices.... Tomtom supply this device... Dual port with 2.4 Amps max for each port.... Note... A USB device draws power it needs... A USB adapter doesn't push the power to the device.... Here...…