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Hi Douglap Again sorry for the delay can't get on my laptop stepdaughter working from home on it. Managed to get update fully downloaded 100% but still no map. Also device doesn't show up on laptop though it must be recognized by mydrive connect. Now thinking of factory reset though the only tutorial is for a different…
Doug The lead change made no difference, so my next question is, as I've had this unit for a few years, could the memory be full so I would then need a memory card. Would this stop the unit from loading a map? Or am I just clutching at straws and the unit is Knackered? btw the start 25,my old unit is working perfectly
Doug Am trying different leads in case it was a faulty TomTom lead even tried the lead from my hurl tablet as it’s thicker than ordinary leads no joy there. Dug out my old TomTom Start 25 to use temporarily, needs a full charge tonight. The GO problem remains the same, I’ll try charging it with the TomTom lead from the…
Have already tried that powered through my laptop overnight. It closes itself down 10 secs after drum roll. Gonna try it direct from the charger just to see if it’s a charging up problem and maybe use a different charging cable as well to see if the problems there. Any other suggestions?