MikkoK 
Retired Community Managers and Staff
Kommentare
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Hi RGM71, Since we don't have "eyes on the ground" we're working based on different sources. In addition to the traces we see on that stretch, this source also implies a bi-directional closure there. There are a lot of traces on Cellemuiden so that was left open. Cheers, Mikko
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Hi alaskawolf2008_un34, Welcome to the Community! To my knowledge the upgrade offer is - or will be - offered in all regions. There might be logistical reasons as to why the offer hasn't been sent to all customers yet. Customer Service can provide you more information regarding your region. Cheers, Mikko
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Hi Niall, That's a good point! It was discussed here a while ago. We do indeed detect this based on the kinds of devices the traces come from. One problem is that a large vehicle doesn't automatically mean a construction vehicle. Anyhow, these kinds of cases help the team assess the need for further improving the service…
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Hi RGM71, Thanks for the info! Our traces indicate east bound closure but they could be coming from construction vehicles. I'll ask the team to check this. Thanks, Mikko
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Hi all, A colleague of mine has earlier explained why we use 2G networks here. Cheers, Mikko
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Hi Anders, I'm sorry, I misunderstood you. You meant the screen shown at 1:40 in the above video, right? The X there means that you shouldn't disconnect your device from the computer while the recovery process is taking place. Cheers, Mikko
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Hi Anders, Sorry, I was misreading the logs. For computer connection problems I'd recommend you to go through the relevant sections of this FAQ. Cheers, Mikko
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Hi Rheumatoid, Thanks for coming back! I've logged this to be reported to the product team. Cheers, Mikko
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Hi Patjepeer, Unfortunately, this issue has turned out to be very difficult to reproduces which makes it difficult to find a solution for it. We also seem to be getting very few reports about this. We'll keep on looking into this and I'd recommend anyone experiencing this issue to report it to Customer Service. They'll be…
