Update failure

goldberggoldberg Beiträge: 0 [Novice Seeker]
Following error recorded while attempting update:

Problem signature:
Problem Event Name: APPCRASH
Application Name: TomTomHOMERuntime.exe
Application Version: 1.9.1.3443
Application Timestamp: 4a290731
Fault Module Name: xul.dll
Fault Module Version: 1.9.1.3443
Fault Module Timestamp: 4a290703
Exception Code: c0000005
Exception Offset: 000279c8
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1031
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

In addition: strange 'vertical stripes' instead of TomTom window

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