topic Re: it's our job to update maps?? in Map quality

it's our job to update maps??

PatheticLoser — Sun, 26 Feb 2012 09:38:54 GMT

after reading all of these posts with the same complaint, useless outdated maps, and the main response seems to be that after paying for my TT and paying for an "updated" map which is at least 5 years out of date it is my job to make mapshare updates so TT can have a more current map. this is nothing more than a scam.

Re: it's our job to update maps??

Lupus1 — Sun, 26 Feb 2012 15:53:25 GMT

Hi,

TT tries to keep track of road changes being made all over the world. But as no company can cover all roads worldwide to check for changes every quarter of a year it takes some time that TT or better the mapping company Teleatlas notice the changes.

Therefore they need to be informed about changes so they can check those changes and implement them in their next map updates. If this isn't done by either the construction companies or the governments' appropriate departments TT/Teleatlas have no chance of getting all those roads. Therefore they rely on customers sending map corrections as well.

But this is done by Navteq (the only other map provider for PNDs) as well. These companies all depend on getting information about road changes from every source they can get this information from.

Regards

Lars.

Re: it's our job to update maps??

Shorty — Fri, 02 Mar 2012 12:33:09 GMT

Quite correct AND the choice is voluntary. An owner is not by any means obliged to report anything that differs from reality in the map in use. I'd almost go so far as saying if you don't want to join the Map Share initiative then one should not complain .... but I won't say that because even a remark about poor mapping is enough of a pointer to us that something needs attention :)

Re: it's our job to update maps??

danhague — Sat, 03 Mar 2012 18:56:57 GMT

"A perfect software is always a work in progress" That's the quote I got from one of the admins here.

No map provider could ever pull out a100% accurate map. That's where the map share reporter comes into place.

Re: it's our job to update maps??

Shorty — Sat, 03 Mar 2012 21:24:48 GMT

Correct and that is also why we have had so many super suggestions to make Map Share Reporter even better than it is now. Implementing all these won't come about overnight since some are a 'tall order' and others less difficult to implement - another 'work in progress'. Wish it were so that we could in a flash (OK let's say 1 year) cover the whole World with digitised (& rectified) maps with say 80% of all POI per Country, but while we do have fair coverage (measured on this World scale) all to achieve this is also 'a work in progress'.

Re: it's our job to update maps??

ohnotsureyet — Mon, 05 Mar 2012 12:24:01 GMT

i was staggered to find over decade old turn prohibited data is not correct on the latest map for one of the biggest roads on London. When i cant rely on my sat nav to not turn me onto a major dual carriageway when this is not permitted and is freaking dangerous together with no being able to get any community error corrections i have to ask, whats the point of this unit?

btw..its a 1005 and im talking about the turns telling me i can take the north circluar road a406 from both brent street (right turn) and from golders green road (right turn).

Re: it's our job to update maps??

R_K_Bell — Tue, 06 Mar 2012 03:51:45 GMT

I use the map share correction feature and will continue. It does drive me a little nuts when I go to the trouble to log into Teleatlas and now Navteq and correct a street address (Namely My home address) and get a support ticket. I follow the support ticket and after a couple of weeks it is corrected on Navteq. Then a quarter goes by and I get the latest map from TomTom and my address is once again a block away and incorrect. I also understand TomTom has to test new roads to make sure they work but how long does that take. My address has been my address since july 1, 1989, (that is over 21 years) Georgia DOT started construction on a 2.1 mile stretch of highway that connected two major roads locally called the Windy-Mac Connector. Construction started October 2008. It was completed and open for use August 2011. I see on Google Maps it has been updated and is on their maps. It is not however on TomTom (Just downloaded the latest maps Mar 5, 2012.)

Re: it's our job to update maps??

TomTomista — Tue, 06 Mar 2012 12:55:18 GMT

Hi community,

it is not our job but the sense of such a community to correct maps very much earlier than official departments are doing. You surely will appreciate my map corrections within my home area You are visiting ...

Please start and continue

Brgds

Re: it's our job to update maps??

ohnotsureyet — Tue, 06 Mar 2012 13:59:53 GMT

not if they are on a 1000 series unit!

Re: it's our job to update maps??

Lupus1 — Tue, 06 Mar 2012 16:42:38 GMT

Hi,

TT is still using maps from Teleatlas. They aren't using Navteq maps so correcting map errors on Navteq's maps won't help TT. If using the Map Share Reporter tool the correction gets usually checked within a few weeks. However it might take some time to get the corrections implemented to a map. Also not all corrections are being corrected on the devices even if you are able to receive the corrections due to having a NAV2 device.

It still makes sense to report found errors via the online tool as TT will see that there's something to be corrected and they can check on the area to correct the errors in one of the following maps.

Regards

Lars.

Re: it's our job to update maps??

ohnotsureyet — Tue, 06 Mar 2012 16:56:07 GMT

how exactly does that work? You seem to be saying tomtom can lay their own layer contianing community corrections over the tleatlas map?

Also is there any reason why those able to recieve corrections do not get all corrections?

Re: it's our job to update maps??

Lupus1 — Tue, 06 Mar 2012 17:18:45 GMT

Hi,

as Teleatlas is being owned by TT the information being recorded by TT via the MapShare feature on the NAV2 devices and the Map Share Reporter tool gets verified and passed on to the map production teams from Teleatlas for implementation in the maps.

Some errors like new streets or roundabouts cannot be added to the map as that information has to be hardcoded into the map and isn't applicable via a small software update. The only information being receivable is that that gets applied on your device directly when correcting an error as well.

Regards

Lars.

Re: it's our job to update maps??

R_K_Bell — Tue, 06 Mar 2012 17:50:40 GMT

I corrected them on TeleAtlas as well. Still the address migrates BACK to the old location.

Re: it's our job to update maps??

Traylaw — Thu, 08 Mar 2012 02:01:50 GMT

Road and address corrections can be sent and patched in small updates. ALK (Copiot ) does this. Every 4 weeks they release an update to their maps. They also guarantee that any corrections you submit will be fix in 45 days. Most of the time if you get the correction in within 2 weeks of the next release it gets included.

Re: it's our job to update maps??

Zsolt — Thu, 08 Mar 2012 07:46:02 GMT

@Traylaw: TT could implement something like this. Little patches available on a monthly basis. However, who would buy a new map then :)

On that note...they could increase map update service sales by promising (and keeping the promise) of monthly patches and 3 monthly major updates...

Re: it's our job to update maps??

radosuaf — Thu, 08 Mar 2012 08:44:20 GMT

Subscription is for time period anyway. Don't see why this would mean people wouldn't buy maps...

Re: it's our job to update maps??

Zsolt — Thu, 08 Mar 2012 08:55:06 GMT

I meant in case you get free patches here and there, why would you buy a new map for a while. After a while it is cheaper almost to have an up to date unit with warranty. Obviously if you buy a discounted map update that is another kettle of fish.

Re: it's our job to update maps??

radosuaf — Thu, 08 Mar 2012 10:49:50 GMT

Silmple solution is to make patches available to subscribed users only. And I find the idea to be very good, considering how outdated the maps are.

Re: it's our job to update maps??

R_K_Bell — Thu, 08 Mar 2012 11:23:23 GMT

I don't think the purchasing of maps is such a problem. The reason I bought the GPS I have is because it came with lifetime map updates as part of the purchase price.

Re: it's our job to update maps??

Zsolt — Thu, 08 Mar 2012 12:45:09 GMT

That offer is available in the American continent only.