topic Re: Speed Cameras in France in News and announcements

Speed Cameras in France

Ditte — Fri, 30 Mar 2012 12:05:50 GMT

Hi all,

Update here. Please update your TomTom Navigation Device.

Since 4th of January 2012 a new law in France makes it illegal to be warned about the location of speed cameras while you are driving. Go to http://www.tomtom.com/5560 to learn what to do, to ensure you stay within the law when driving in France.

All French users can refer to this French FAQ: www.tomtom.com/5565.

We also have these two videos showing you how to disable the cameras and then check that they're actually disabled:

How to disable speed cameras:

How to check if cameras are disabled on your device:

Thank you for your attention and safe travels,

-Ditte

Edits: Format and added links and videos.

Re: Speed Cameras in France

peebs24 — Thu, 05 Jan 2012 15:26:47 GMT

Whatever happened to "The implementation of the new law in France has been postponed. We do not have a new date yet. For now we have removed information about France from the FAQ."???

When can we expect the new 'warning' software?

Thanks for the heads up.

Regards,

Peter

Re: Speed Cameras in France

Ditte — Fri, 06 Jan 2012 09:19:13 GMT

Hi Peter,

The FAQ has been updated with the information regarding the new legislation in France.

I currently have no information about the release of the new 'Danger Zone' software. We will update you guys here on the forum as soon as we have news about it. :)

Update: So far what we know is that the French government will determine specifications that describe how the new service, based on 'Danger Zones', shall work. These specifications are not yet clear and we are therefore not yet able to provide the service.

All the best and drive safe.

-Ditte

Edit: Update

Re: Speed Cameras in France

Mimile — Sat, 07 Jan 2012 12:35:20 GMT

Hi,

I'm a french customer and I have got a Via125. The update of the radar database through MyTomTom doesn't work as there is no element to download ... So, despite of the announce, there is no actual action to update the device at the moment ... Is this only a "vaporware" information or is there anything I missed ?

Mimile

Re: Speed Cameras in France

Witsinfr — Sat, 07 Jan 2012 15:47:47 GMT

Question: Whilst we know how to disable to Speed Camera function within our units, how are we expected to go about updating our systems when TomTom only support Windows and Mac users???

I'm a Linux user, does this mean that I now have to go out and find someone with a Windows computer that's willing to let me user their computer to get updates...!!!

Re: Speed Cameras in France

Stefan — Sat, 07 Jan 2012 17:53:41 GMT

Unfortunately Linux isn't supported currently by TomTom, i'm not working for them so I don't why Linux has been left out. The only way to update the device to the latest navigator version or installing map updates or maps from other countries,.. is to use a Mac or Windows Operating System if you wish to keep the device up-to-date.

Re: Speed Cameras in France

Witsinfr — Sat, 07 Jan 2012 18:15:51 GMT

Thanks Stefan, I did know that, just wanted to get it out there and keep it out there about their unwillingness to have a Linux updater even though most satnavs use Linux of some form as their internal operating system.

Re: Speed Cameras in France

Psk — Mon, 09 Jan 2012 10:18:21 GMT

We're now early January 2012 and there is still no software update regarding "danger zones". The update release is now urgent. Don't you have any information ?

Re: Speed Cameras in France

Ditte — Mon, 09 Jan 2012 14:00:42 GMT

Hi again all,

In order to ensure you're compliant with the law, we've prepared some routes that would have previously alerted you to cameras should they be installed. Please follow the steps below to make sure you're up to date!

Prepare a route or Plan route from City Center in Blagon(Lanton):

To City Center in Le Las (Saint-Jean-D'illac):

After the route has been created, tap on Details then tap on Show route demo.

If you're alerted during the route demo, please have a look at the FAQ to remove the speed cameras.

Another route you can test:

From Chatou city center to Le Pecq city center.

All the best,

Ditte

Re: Speed Cameras in France

Witsinfr — Mon, 09 Jan 2012 14:13:46 GMT

Are the speed camera positions in France simply held in a file that could be deleted manually by way of a file explorer. I run Linux and can see the various files held on the TomTom, it's just the updating software that does not appear to run on Linux.

Re: Speed Cameras in France

Ditte — Mon, 09 Jan 2012 15:05:40 GMT

Witsinfr wrote:

Are the speed camera positions in France simply held in a file that could be deleted manually by way of a file explorer. I run Linux and can see the various files held on the TomTom, it's just the updating software that does not appear to run on Linux.

Hi Witsinfr,

Yes, the speed camera files can be found in the map folder on your device.

The map folder can be called Europe, Europe_2GB, Europe_West, France etc. Inside this folder you will find a number of files. Do not delete any files other than these three:

Radar_FR_TomTom.ov2
Radar_FR_TomTom.dct
Radar_FR_TomTomOv2.ver

Some devices may also have a Radar_FR_TomTom.tlv file which can be deleted as well.

New devices released after September 2010 will not have access to the file system and as such you will temporarily need a computer running Windows or a Mac computer to remove the files through MyTomTom.

I hope this helps :)

-Ditte

Re: Speed Cameras in France

Witsinfr — Mon, 09 Jan 2012 15:02:56 GMT

Hi Ditte

Many many thanks for that, it'll certain help achieve the new regulations being put in place. I'll report back later after having done it to confirm that this has worked.

Cheers.

Re: Speed Cameras in France

Stefan — Mon, 09 Jan 2012 16:46:38 GMT

Hi Ditte

How to remove the speedcameras for France in myTomTom? Don't see the option in the 'add community section'.

Thanks in advance

Re: Speed Cameras in France

Mimile — Mon, 09 Jan 2012 21:26:02 GMT

Hi Ditte,

When connecting to the web site, there is no update available through the "Search for new elements" menu in the "MyTomTom" interface. The status on the page says that my device is up to date and that there is no outstanding update ...

So, how can I get the updated database (without any speed camera for France) ?

I already disabled the alerts for all types of speed cameras and also disabled the service but it's not enough to be compliant with the new law as the position of the speed cameras have to be removed from the database.

Regards,

Mimile

Re: Speed Cameras in France

Ditte — Tue, 10 Jan 2012 09:04:04 GMT

Hi Stefan,

Your LIVE device automatically overwrites the French speed camera file with an empty one. You will also need to disable the speed cameras on your device before entering France.

@Mimile - I'm sorry for the misinformation in my previous post - it is not possible to remove speed cameras through MyTomTom at the moment. We are currently working hard to release the Speed Camera management function in MyTomTom, so the files can be removed from the device.

Thanks,
Ditte

Re: Speed Cameras in France

Stefan — Tue, 10 Jan 2012 16:59:44 GMT

Thanks Ditte

I like to ask one more question:

Many people may not be aware about the law in France regarding the speed cameras. The France Speed Camera file will be empty now so it doesn't contain any speed camera locations. However the alerts still have to be disabled when travelling in France?

When not being a member on the forums then those users may not be aware to also temporary disable the speed cameras onto the device itself.

What if someone is unaware about and leave the speed camera alerts enabled when being in France?

Thanks in advance:smileyhappy:

PS: Can't TomTom coöperate with the French government so the police,.. are aware that no French speed camera alerts are officially installed onto the devices?:smileywink:

Re: Speed Cameras in France

peebs24 — Tue, 10 Jan 2012 17:00:40 GMT

Am I missing something? How can there be an alert if there are no locations?

Re: Speed Cameras in France

Mimile — Tue, 10 Jan 2012 22:12:18 GMT

Hi Ditte,

Thanks a lot for your reply. I will wait for the new release of MyTomtom which, I hope, will also include the QuickGPSFix update :-)

Mimile

Re: Speed Cameras in France

Ditte — Wed, 11 Jan 2012 08:31:23 GMT

Hi Stefan,

Yes, speed cameras need to be diabled on the device. We have sent emails to all our French customers to inform them about this new legislation and how they disable the speed cameras to be compliant with the law.

If you do not disable the speed cameras on your device when travelling in France, you risk getting fined.

And thanks for the advise :)

All the best and drive safe,

Ditte

Re: Speed Cameras in France

peebs24 — Wed, 11 Jan 2012 09:30:36 GMT

" We have sent emails to all our French customers to inform them about this new legislation and how they disable the speed cameras to be compliant with the law.". ?????

I live in France and I didn't get an email. I follow the forum so it is not a problem for me personally.