topic Re: Tom Tom ONE XL in Map installation

Tom Tom ONE XL

ukmale41 — Mon, 26 Mar 2012 12:34:02 GMT

I updated my tom tom and lost everything and i cant get any maps ....any suggestions please.

Re: Tom Tom ONE XL

Zsolt — Mon, 26 Mar 2012 19:52:44 GMT

Did you happen to make a backup by any chance? You can also go in Manage My One (or XL) in TT HOME, and have a look at there. You should have maps and such on your hard drive.

Re: Tom Tom ONE XL

ukmale41 — Mon, 26 Mar 2012 19:57:49 GMT

Hi,thankyou for the reply and im afraid no maps are on my hard drive and the only maps in my tom tom home i have to pay for and all i did was update my sat nav and lost everything,cant even get the free basic ones.

Re: Tom Tom ONE XL

Zsolt — Mon, 26 Mar 2012 20:10:51 GMT

Contact CS. Since the c.ck up is due to their buggy software, they have to activate a map update for you. I would try to push it even for a latest map, for the inconvenience.

Re: Tom Tom ONE XL

ukmale41 — Mon, 26 Mar 2012 20:21:20 GMT

Thankyou again and i have been trying to find the number for cs as i was going to ring them today but cant find it anywhere,im in the uk.

Re: Tom Tom ONE XL

Zsolt — Mon, 26 Mar 2012 20:31:46 GMT

0845 161 0009
Monday - Friday: 9:00 a.m. to 5:30 p.m. UTC

Re: Tom Tom ONE XL

ukmale41 — Mon, 26 Mar 2012 20:34:33 GMT

thankyou for all your help,keep up the good work 5*