New Traveler
Slatestarling
Posts: 1
Registered: ‎13-09-2011
Location: Austria;
AUSTRIA: LIVE Services (HD Traffic) still down?

Hi there,

 

Using TomTom Go Live 1000 in Austria. Since about 5 days all the Live-Services are down. Is there anyone out there, who has STILL problems with the Live-Services? Pls let me know!

 

Reset and so on, weren't working!

(592 Views)
Novice Explorer
SabineT
Posts: 9
Registered: ‎01-07-2011
Location: Austria;
Re: AUSTRIA: LIVE Services (HD Traffic) still down?
Hi! The same for me. Live-Services don't work since a couple of days. The connection to the mobile provider is ok (connectionstatus says connected), but the TomTom Server does'nt response.
(589 Views)
Novice Explorer
witscher
Posts: 4
Registered: ‎13-09-2011
Location: Austria;
Re: AUSTRIA: LIVE Services (HD Traffic) still down?

Hi,

 

and the same for me. Still no liveservices in Austria :-(

First I had to send my go 1005 live to tomtom (accu could not be charged) ... 10 days without Liveservices and now serverproblems ...

(581 Views)
New Traveler
dIdIX
Posts: 1
Registered: ‎13-09-2011
Location: Austria;
Re: AUSTRIA: LIVE Services (HD Traffic) still down?

+1

no live service for me on all my navis ... 

(570 Views)
New Traveler
nhid
Posts: 1
Registered: ‎13-09-2011
Location: Austria;
Re: AUSTRIA: LIVE Services (HD Traffic) still down?
[ Edited ]

same here. Live services not working! Of course i have tried reset etc....

 

If the service is really down for 5days, i think i will return my go 825. I think either they just dont care about AT or they only have incompetent engineers!

 

Information policy is not acceptable also. I have called service team today and they have not been able to give any estimation when the problems will/might be solved

 

regards

 

 

 

 

 

(561 Views)
New Traveler
Abur63
Posts: 1
Registered: ‎14-09-2011
Location: Austria;
Re: AUSTRIA: LIVE Services (HD Traffic) still down?

My TomTom 1005 Live had also a battery problem.

After 4 weeks I got a new TomTom.

Now I have no Live Service and informed the support

(538 Views)
Novice Explorer
witscher
Posts: 4
Registered: ‎13-09-2011
Location: Austria;
Re: AUSTRIA: LIVE Services (HD Traffic) still down?

Hi,

is there anybody from tomtom who reads this posts????

A short information how long it takes to resolve the problems would be nice.

regards

(513 Views)
Staff
Zoe
Posts: 301
Registered: ‎01-03-2011
Location: Netherlands;
Re: AUSTRIA: LIVE Services (HD Traffic) still down?

Hi all,

 

Apologies for the issues with your Live Services. Our technical team are currently investigating this - I don't have any further information, but when I do I'll of course update again. :smileyhappy:

 

Thanks,

 

Zoe

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(510 Views)
Staff
Zoe
Posts: 301
Registered: ‎01-03-2011
Location: Netherlands;
Re: AUSTRIA: LIVE Services (HD Traffic) still down?

Hi all,


Can you please update if you're still experiencing trouble with your LIVE Services in Austria? The last update I got was to inform that they'd done some testing with Austria Telekom and it would seem to be back to normal... please let us know if you still have an issue!

 

Thanks,

 

Zoe

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(446 Views)
Novice Explorer
SabineT
Posts: 9
Registered: ‎01-07-2011
Location: Austria;
Re: AUSTRIA: LIVE Services (HD Traffic) still down?
[ Edited ]

Hi!

 

At least with my device LIVE Services are working ok here in Vienna :smileyhappy:

 

Regards,

Sabine

(441 Views)