Via 1530/1535 Map Installati on Fails
12-02-2012 07:24 PM
I have seached the forums for days. Tried everything I read, and can think of. When attempting to install (download is fine) the latest map, it fails at about 62% every time. Tried multiple computers, disabled AV, changed port to 5000 & 4001, running MyTomTom in XP and Win98 compatability mode, different cable, Windows 7 64 bit and 32 bit, cleared cache, reset unit, Chrome browser, etc.
Finally got frustrated and called CS. They had no interest in helping. Was told they had a server problem and to try back on Monday. I asked if the servers had been down all week since I've been trying since last weekend. He said yes, sorry, try monday. I am pretty sure he just wanted to leave since it was 7:55 pm EST, and support hours end at 8:00 pm EST.
Very frustrated as the unit is useless since it cleared the previous map. Not sure what else to try. Any suggestions welcome!!
Any way to manually load? Get back the old map?
