I have currently the same problem : purchased ont Tomtom site the update of my Europe South map + suscribed 1 year (+ bonus 6 m) updates for approx 60 euro. Started to download yesterday evening : the more the download progressed, the more the "time remaining" indication went up. At one moment, it showed... 6458 hours !! Interrupted during the night, restarted this morning at 08.30 am (showing a time remaining forecast of more than 7 hours) and after 6.30 hours download, the time remaining is still of ... 5.15 hours (if not disconnected). Meanwhile, 60 euros have been already "uploaded" from my account. I have read all the posts regarding this topic and I do not understand why and how a company like Tomtom does not bring any answer and/or solution to this...