23-03-2012 10:49 PM
When I press navigate to and then go to city center my XL330 does not seem to have Vancouver BC, Canada in it or for that matter any cities other than cities in Ontario or Quebec. How do I find cities in western Canada
I have USA and Canada maps
23-03-2012 11:51 PM - edited 24-03-2012 02:18 AM
If you are still having a problem you might perform a "factory settings reset"
24-03-2012 06:13 PM - edited 24-03-2012 06:13 PM
Okay, thanks. This is very strange, I've never seen this before. Your maps are from February 2010. But that's not the problem I guess. You could try to reinstall everything. Make a manual backup beforehand (see here: http://www.tomtom.com/13354). Then, remove all files from the root of your TT (only files, not the folders). Then, connect to TT HOME and let it update your device until no updates are offered anymore. Please let me know if it works for you.