05-02-2012 01:11 AM
OK checked the forums and my problem seems unique. When starting my XL350TM I have no sound, it is muted. Turn sound on ok for a short while and goes off. Did soft reset, operate my gps and finally reloaded the application and still the sound goes directly to mute even after having it set for sound prior to turning the device off. Any answeres please, a gps without sound isn't worth having.
05-02-2012 01:22 AM
That is a unique problem, you might try running tomtom's clear flash utility. You run it on your pc with the gps attached.
It is recommended to run the utility three time.
17-05-2012 03:25 AM
If you can restore the sound by going back to the voiume control then something keeps turning the sound down / off.
You might give running the utility "clear flash tool"
Here is the link to the download and instructions for using it.
12-07-2013 09:56 AM
12-07-2013 01:13 PM
A little harsh aren't we. Up above your post are two pieces of information posted to help you. Did you try them. Also you didn't mention what model you have which may help others in helping you. The slider exists on my model, the running application is updated frequently to correct noted problems. Have you even tried updating your Tom Tom.
12-07-2013 05:05 PM - edited 12-07-2013 05:20 PM
Thanks for your helpful questions, but please don't trouble yourself. The TomTom in question is long gone now.
I realise that most users of this forum will be happy with the use model that has been established whereby TomTom can sell unfinished / non-functional products and then release "updates" and "fixes". This is a business model that I am no longer willing to support, as it engenders a slap-dash, quality doesn't matter, sell-it now-and-sort-it-later approach to product design motivated by greed and laziness.
For those happy with this, I bow to your patience. Myself, I have ditched my relationship with TomTom in a motorway services rubbish bin somewhere on the M5 in the UK. And from the volume and depth of problems discussed on these forums, I can only say good riddance.
12-07-2013 06:17 PM