New Traveler
Posts: 1
Registered: ‎08-09-2012
Location: US

map update one xl

[ Edited ]

how do i update the maps on my one xl. is it free? i updated what i thought was a map update but it still does not show streets that are new about 2 years ago.

Message 1 of 2 (1,583 Views)
Please use plain text.
Posts: 21,453
Kudos: 2,407
Solutions: 554
Registered: ‎16-10-2011
Location: United Kingdom

Re: map update one xl

Normally map updates are not free, unless you bought a device with lifetime map update service or any other special map update promotion. If your map is two years old, it might be cheaper to buy a one-off new map, rather than getting an update for that one. Mind you, the new maps are much bigger in size than those used to be two years ago.

Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution

Report map errors (MSR Tool - link)
Actual devices: GO 820 Top Gear Edition, GO 825, Start 60, One XL, GO 600, GO 1000, VIA 120, VIA 135, TomTom Android; Old devices: TomTom WM, GO 530, XL IQ Routes LIVE
How to contact TomTom's Customer Services (link)
TomTom's Customer Services numbers (thx Niall) (link)
How to soft reset your device (link)

I am NOT a TomTom employee, just a user like others.
Message 2 of 2 (1,575 Views)
Please use plain text.