19-07-2011 03:29 PM
how do I ....
"Copy the unzipped folder home_images to the root directory of your TomTom device." ??
Sorry. I can copy and paste but don't know what a root directory is.
19-07-2011 03:58 PM
The root directory is the top level of your unit. Like the C:\ drive is the root folder on your computer. So, the folder would go in the root of the unit.
19-07-2011 06:34 PM
I'm still not understanding.
The instructions said to download files -Done
Put the downloaded files on the TomTom's root directory - ??
How is this accomplished when the TomTom and the Dell aren't speaking to each other ?
19-07-2011 07:03 PM - edited 19-07-2011 07:03 PM
Have you reset the unit by holding the power button 10 seconds till the drum roll? Are you using a usb port on the back of the unit (preferred). Are you using the proper cable that came with your unit?
19-07-2011 08:04 PM
Have you reset the unit by holding the power button 10 seconds till the drum roll?
Yes. I've heard the drum roll a dozen times today. It takes almost 45 seconds to reset.
Are you using a usb port on the back of the unit (preferred).
Tried a backside USB port on your advice. Same result using the two ports up front. Nothing.
Are you using the proper cable that came with your unit?
Earlier today I deactivated Avira anti-virus but I'm still not getting a device to show up under My Computer or in TomTom Home.
24-10-2011 05:56 PM - edited 24-10-2011 05:59 PM
I have the same problem on my laptop, but mine did work until yesterday. It still works on my desktop. Jump drives recognized on all 3 ports. Even deleted and reinstalled home. Uninstalled ports and let reinstall.
02-04-2012 01:49 PM
For me - my tom tom directory is: C:\Program Files (x86)\TomTom HOME 2
Should the home image folder be copied inside this path (in the TomTom HOME 2 folder)?
Please advise. Have the same issue.
I dont get the message - "Do you want to connect to 'computer'"
Any help will be appreciated!
23-02-2013 11:50 PM