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Apprentice Traveler
valerie
Posts: 2
Registered: ‎23-05-2011
Location: US

activation code

does the activation code need to be used? it wont let me put it in there. does that mean it activated itself?

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Elite Voyager
Elite Voyager
dhn
Posts: 10,961
Registered: ‎01-03-2011

Re: activation code

When you log into tomtom.com and click on the MyTomTom green button, there is a link for activation code. Should NOT be necessary unless you have a M (lifetime maps) model.

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Apprentice Traveler
valerie
Posts: 2
Registered: ‎23-05-2011
Location: US

Re: activation code

thanks for the reply.  i have a xl 335 se. so i dont need the activation code then because it wont let me hit "next" to activate it.

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New Traveler
Rafa_Trevino
Posts: 1
Registered: ‎24-05-2011
Location: US

Re: activation code

What about the model 1505 M.. It says Lifetime Maps Updates on the box... When i try to activate the code i got the following error..

 

"The activation code you have entered cannot be used due to incompatibility with the installed application version."

 

any guess?

 

 

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New Traveler
alane001
Posts: 1
Registered: ‎26-05-2011
Location: US

Re: activation code

[ Edited ]

I am in the same situation that you are Valerie.  I also have the XL 335 SE which came without an activation code, and it won't let me click next to activate.

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New Traveler
riku-lover-202
Posts: 1
Registered: ‎27-05-2011
Location: Canada

Re: activation code

Hello,

 

I have a XXL 540M and when i enter my promo code for my life time maps I am told that my code is valid but does not work with my device. I updated it like the last part of the message says and tryed again but I'm still having the same issue.

 

riku-lover-202

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Elite Voyager
Elite Voyager
dhn
Posts: 10,961
Registered: ‎01-03-2011

Re: activation code

Call CS at 866-486-6866 to sort it out.

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I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....I am not a TomTom employee.
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New Traveler
Sclapari
Posts: 1
Registered: ‎22-05-2012
Location: Canada

Re: activation code

I have an XL335-SE with an activation that doesn't work. It keeps telling me it is fine and update device. STILL doesn't work.

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