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New Traveler
Valhallascreams
Posts: 1
Registered: ‎17-09-2012

XXL 550 SE Won't Power On

My Tom Tom is about 11 months old. Worked fine last weekend.  Won't turn on now.  Purchased new car charger just in case that was the problem (note both blue light on adapter and yellow/green light on T/T were lit).  Still won't turn on.  Plugged into wall outlet with same results.  I've had no problems with it at all other than this.  Help!

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xjy
New Traveler
xjy
Posts: 1
Registered: ‎18-09-2012
Location: US

Re: XXL 550 SE Won't Power On

HI,

My tomtom is XXL 540.s. I have absolutely the same problem as you have. My GPS worked fine for 10 months and it now can not be turned on anymore. Need help from Tomtom technical support!

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New Traveler
deutscher40
Posts: 1
Registered: ‎18-03-2013
Location: US

Re: XXL 550 SE Won't Power On

Same issue here. owned a via 1500 for 12 months and it seems dead.  No power.

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Zsolt
Posts: 21,450
Kudos: 2,407
Solutions: 554
Registered: ‎16-10-2011
Location: United Kingdom

Re: XXL 550 SE Won't Power On

Maybe the battery is dead. Or the charger (or the USB cable). Try to use another USB cable and charge it for over 2 hours from the PC.

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