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Novice Explorer
gerwal
Posts: 6
Registered: ‎09-07-2013
Location: Ireland

Vista Driver for TomTom XXL Classic Edition

Just bought a TomTom XXL Classic but I cant get my PC to recognise it as I dont have the driver software-is there anywhere I can get this to dowload-many thanks.

 

Gerry

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Zsolt
Posts: 21,445
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Registered: ‎16-10-2011
Location: United Kingdom

Re: Vista Driver for TomTom XXL Classic Edition

You need to install the TomTom HOME software. That includes the drivers as well.

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How to soft reset your device (link)


I am NOT a TomTom employee, just a user like others.
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Novice Explorer
gerwal
Posts: 6
Registered: ‎09-07-2013
Location: Ireland

Re: Vista Driver for TomTom XXL Classic Edition

Thanks for your reply -Have installed TomTom Home software but still unit not recognised - says no device detected.   Tried to update driver in device manager with tomtom folder location but no driver detected either?

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Zsolt
Posts: 21,445
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Registered: ‎16-10-2011
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Re: Vista Driver for TomTom XXL Classic Edition

Are you using USB 3? Can be also a broken USB lead.

Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Actual devices: GO 820 Top Gear Edition, GO 825, Start 60, One XL, GO 600, GO 1000, VIA 120, VIA 135, TomTom Android; Old devices: TomTom WM, GO 530, XL IQ Routes LIVE
How to contact TomTom's Customer Services (link)
TomTom's Customer Services numbers (thx Niall) (link)
How to soft reset your device (link)


I am NOT a TomTom employee, just a user like others.
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Novice Explorer
gerwal
Posts: 6
Registered: ‎09-07-2013
Location: Ireland

Re: Vista Driver for TomTom XXL Classic Edition

I am using the USB lead that came with the unit- its new and not used- all thats needed for it to work is the driver for this model?

thanks again for your help.

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Zsolt
Posts: 21,445
Kudos: 2,406
Solutions: 554
Registered: ‎16-10-2011
Location: United Kingdom

Re: Vista Driver for TomTom XXL Classic Edition

The driver is included in TomTom HOME. Even the Windows would download it via Windows Update Which OS are you using exactly?

Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Actual devices: GO 820 Top Gear Edition, GO 825, Start 60, One XL, GO 600, GO 1000, VIA 120, VIA 135, TomTom Android; Old devices: TomTom WM, GO 530, XL IQ Routes LIVE
How to contact TomTom's Customer Services (link)
TomTom's Customer Services numbers (thx Niall) (link)
How to soft reset your device (link)


I am NOT a TomTom employee, just a user like others.
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Novice Explorer
gerwal
Posts: 6
Registered: ‎09-07-2013
Location: Ireland

Re: Vista Driver for TomTom XXL Classic Edition

I am using Windows Vista Home Premium Service Pack 2-  Have tried to update the driver for tomtom via device manager which shows it as unknown device but it cant find it anywhere in windows system.

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Zsolt
Posts: 21,445
Kudos: 2,406
Solutions: 554
Registered: ‎16-10-2011
Location: United Kingdom

Re: Vista Driver for TomTom XXL Classic Edition

Try to uninstall the TT HOME, download the installer and run as administrator. Also set it up to run in Win XP compatibility mode.

Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Actual devices: GO 820 Top Gear Edition, GO 825, Start 60, One XL, GO 600, GO 1000, VIA 120, VIA 135, TomTom Android; Old devices: TomTom WM, GO 530, XL IQ Routes LIVE
How to contact TomTom's Customer Services (link)
TomTom's Customer Services numbers (thx Niall) (link)
How to soft reset your device (link)


I am NOT a TomTom employee, just a user like others.
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Novice Explorer
gerwal
Posts: 6
Registered: ‎09-07-2013
Location: Ireland

Re: Vista Driver for TomTom XXL Classic Edition

Can you tell me is there driver software available anywhere for TomTom XXL Classic IQ routes edition and if so where can I find it?

Have tried all your recommendations but yet nothing seems to work.  Many thanks.

 

Gerwal

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Zsolt
Posts: 21,445
Kudos: 2,406
Solutions: 554
Registered: ‎16-10-2011
Location: United Kingdom

Re: Vista Driver for TomTom XXL Classic Edition

The driver is built-in in the HOME installer. Also available via Windows Update.

Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Actual devices: GO 820 Top Gear Edition, GO 825, Start 60, One XL, GO 600, GO 1000, VIA 120, VIA 135, TomTom Android; Old devices: TomTom WM, GO 530, XL IQ Routes LIVE
How to contact TomTom's Customer Services (link)
TomTom's Customer Services numbers (thx Niall) (link)
How to soft reset your device (link)


I am NOT a TomTom employee, just a user like others.
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