11-04-2012 02:53 PM
Have you tried to reset it. Plug in TomTom and use a small pin insert to the reset hole press lightly and you should fell a tiny click.The device should then reset and all will be fine. If not it is probably dead.Please recycle responsibly...
11-04-2012 04:01 PM
Hold the power button down until you hear a drum beat (approx 15-20 sec)
11-04-2012 05:56 PM
See if the screen is dead, press and hold the power button down for about 5 sec after the drum beat. This should call up the diagnostic screen ( black background with white text, looks a little like a bios screen ).
11-04-2012 07:42 PM
I affraid the screen has died, there is nothing you can do short of replacing the screen or sending it back for repair if it is under warranty.