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Apprentice Traveler
Sdj1988
Posts: 2
Registered: ‎04-10-2012
Location: United Kingdom

Tom Tom XL - No GPS Satellite Signal

Hi
I use my sat nav everyday for work but for some reason over the last few days I can't get a GPS satellite signal.
Please help.
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New Traveler
feersum-endjinn
Posts: 1
Registered: ‎05-10-2012
Location: United Kingdom

Re: Tom Tom XL - No GPS Satellite Signal

[ Edited ]

First try update via tomtom home, it should download gpsquickfix.

if it doesn't then you may need to do a couple of things, though it would be a good idea to do a backup before you start. 

 

first, delete all the files in the ephem folder on the device (do not delete the folder). if you connect to your computer and then use explorer (not home) to find the satnav and then delete the files in the 'ephem' folder

Then find the "ephemeris" folder on your computer and delete the files in there (not the folder)

this is the path you need for xp and vista 
Windows XP: C:\Documents and Settings\<username>\My Documents\TomTom\HOME\complete
Windows Vista: C:\Users\<username>\Documents\TomTom\HOME\complete

 then open tomtom home and update, it should now load quickfix. 

 

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Apprentice Traveler
Sdj1988
Posts: 2
Registered: ‎04-10-2012
Location: United Kingdom

Re: Tom Tom XL - No GPS Satellite Signal

Done all that will test it at work tomorrow
Thanks
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