29-05-2011 03:25 AM - edited 29-05-2011 03:26 AM
Apparently not. GPS devices do not send they only receive. Unfortunately, I don't think your auto insurance will cover it either; usually electronic devices are not covered. Report it to the police with your model and serial number and hope it is recovered.
03-06-2011 05:21 AM
if new tomtom account is created for stolen device, model and serialnumber will be recognize by tomtom?..
i mean, stolen unit will be keep updated? theft can keep using unit?
03-06-2011 05:46 AM
Yes, the thief can keep using the unit, but will not be able to keep any subscriptions that were active on the old (the original owner's) account, such as map subscriptions or LIVE Services subscriptions.
29-07-2011 03:01 PM
Manufacturers should find a way to track and disable reported stolen gadgets. They can do this on gps, cell ph, laptops, etc, anything that can send/pick up signal. This can be done. Hackers can do it why can't manufacturers do it when they have all the resources. All it needs probably is government intervention.
29-07-2011 03:21 PM
Manufacturers have no incentive to do that. They make money on selling equipment....new sales, re-sales (replacements for old and broken units) and replacement sales (stolen units). If sales are slowing down just get the government to change the laws ie. TV set specifications, and possibly GPS devices because of nav sats. may be required to change their signal frequences. Capitalism is alive and well thank you.
03-03-2012 01:27 PM
I had two devices stolen last night.. after 2am not really like me to leave the devices in the car but left them both in the glovebox. with cradles and chargers. also a iphone 4s cradle and charger. Out of site and out of mind. The first time ive ever left them in the car there Stolen.
The 730GO i recently updated with the new maps. £56.
Tomtom One with IQ routes.
Tomtom 730 go with IQ routes. just updated.
These items are both registered to my account. Surely. If we tell TOMTOM there Stolen they will have all details to the said devices. So when there registered with a new ID the previous owner can first say yes ive sold it or police can be informed of the person who has it and be arrested. GPS devices should be made so they can be tracked to save the hassle of them being stolen.
Both my devices belong to the Fire and Rescue Services are used daily to save lives.. SO were not impressed that these devices say there from a said county when there powered up. It seems there are more scum in the world than genuine people.
( Burton on Trent - Staffordshire )
03-03-2012 03:04 PM
The contact customer support link on this page may be a place to start: http://uk.support.tomtom.com/app/home/?Lid=1&local
16-04-2012 03:11 PM - edited 16-04-2012 03:31 PM
Perhaps TomTom could collaberate with police when an item is stolen; they could work out a system of tracking these devices. Given all that police are given to do, I don't know if it would be worth their while to go after the new owners, since in most cases these have been pawned or fenced and finding the perpetrators might be very difficult. I don't know if the number of stolen units would make that effort worth it.
However it they could be blocked from updates, or, the software scrambled when updates are attempted, they would be less likely to be stolen.
A simple way to report a stolen unit might be to include a box in the registration window that would be for GPS Stolen which would automatically deactivate any more updates.