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Master Traveler
MCC1
Posts: 4
Registered: ‎21-05-2011
Location: US

Screen is black. Reset and can power on with drumroll but nothing on screen.

 
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Master Traveler
MCC1
Posts: 4
Registered: ‎21-05-2011
Location: US

Re: Screen is black. Reset and can power on with drumroll but nothing on screen.

Any help, please???

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Elite Voyager
Elite Voyager
dhn
Posts: 12,365
Registered: ‎01-03-2011

Re: Screen is black. Reset and can power on with drumroll but nothing on screen.

Is the battery charged in the unit? Leave it connected overnight to the computer and try again tomorrow.

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I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....I am not a TomTom employee.
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Master Traveler
MCC1
Posts: 4
Registered: ‎21-05-2011
Location: US

Re: Screen is black. Reset and can power on with drumroll but nothing on screen.

I have been charging it in the car but now have it hooked to the computer!  Should it be turned off or on while charging?

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Elite Voyager
Elite Voyager
dhn
Posts: 12,365
Registered: ‎01-03-2011

Re: Screen is black. Reset and can power on with drumroll but nothing on screen.

Charges faster if off...............

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I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....I am not a TomTom employee.
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Master Traveler
MCC1
Posts: 4
Registered: ‎21-05-2011
Location: US

Re: Screen is black. Reset and can power on with drumroll but nothing on screen.

Thanks so much, dhn! 

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