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Apprentice Traveler
rsheff
Posts: 2
Registered: ‎11-09-2011
Location: United Kingdom

Replace Power Cord

My TomTom XL power cord metal tip that makes contact with the DC source in the car is missing (probably fell out in a rental car as I'm a road warrior). I need to replace either just this tip (the part it screws into is still fine) or the whole power cord. The page for purchasing chargeres and bables in the accessories area of the website is not responding. I live in the USA. Any suggestions?

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Prominent Wayfarer
Predtor_XL350TM
Posts: 147
Registered: ‎11-05-2011
Location: US

Re: Replace Power Cord

i use this type of replace for charge unit:

http://2.bp.blogspot.com/_70X3vJQLSlw/TQTncNrftKI/AAAAAAAAAQs/GqnM1jbD4Ik/s1600/12%2Bvolt%2BUSB%2Bch...

VIA 1535TM Navigator: BM22xxxxxx02 (23.8)
(On PC) MyTomTom Version = 3.2.0.1220
(On Device) Memory Used 3493.37MB Available 231.89MB
(On Device) Map Version: USA_ Canada_and_México Versión: v915.5123
(On Device) Apl. 12.065.1252068.84 SO:1229603
+++++++++++++++++++++++++++++++++
Android (HTC EVO 3D PG8600):
TOMTOM Mexico 1.1.1.

Nota: Yo hablo y escribo en Español tambien
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Exalted Navigator
spider362
Posts: 557
Registered: ‎20-06-2011
Location: US

Re: Replace Power Cord

Any auto accessory plug (cigarette lighter) with a mini USB connector on the other end will work. Just make sure the output is not above 5V DC.

 

Try Radio Shack.

-------------------------------------------
Device: XXL540TM
Device App Version: 9.430.890926
Map Version: USA_Canada_and_Mexico_P v885.4097
TomTom Home version: 2.8.3.2499
OS: Windows Vista Home Premium SP2
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Apprentice Traveler
rsheff
Posts: 2
Registered: ‎11-09-2011
Location: United Kingdom

Re: Replace Power Cord

Thanks.  Got it. Getting the end to fit my TomTom XL wasn't easy, and required returning the first universal charger.

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Exalted Navigator
spider362
Posts: 557
Registered: ‎20-06-2011
Location: US

Re: Replace Power Cord

Yep. It's a little hole in the bottom of the GPS. I found a retractable (USB to Mini USB) that I can use with an AC USB charger that came with my e-cigs it works great for charging in the house without having to connect it to the computer.

-------------------------------------------
Device: XXL540TM
Device App Version: 9.430.890926
Map Version: USA_Canada_and_Mexico_P v885.4097
TomTom Home version: 2.8.3.2499
OS: Windows Vista Home Premium SP2
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Prominent Wayfarer
Predtor_XL350TM
Posts: 147
Registered: ‎11-05-2011
Location: US

Re: Replace Power Cord

yes.. some motorola cel phones uses ac mini usb chargers, but you can find this at any good electronic store.. they looks something like this one:

http://www.keytime.biz/blackberry-glasgow/components/com_virtuemart/shop_image/product/Mini_USB_Char...

VIA 1535TM Navigator: BM22xxxxxx02 (23.8)
(On PC) MyTomTom Version = 3.2.0.1220
(On Device) Memory Used 3493.37MB Available 231.89MB
(On Device) Map Version: USA_ Canada_and_México Versión: v915.5123
(On Device) Apl. 12.065.1252068.84 SO:1229603
+++++++++++++++++++++++++++++++++
Android (HTC EVO 3D PG8600):
TOMTOM Mexico 1.1.1.

Nota: Yo hablo y escribo en Español tambien
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Novice Explorer
cjones
Posts: 2
Registered: ‎28-10-2011
Location: US

Re: Replace Power Cord

I had the same problem on a recent trip. The metal contact piece fell out of the DC charger and, of course, i can't find it in my car (I did find the spring, however). It must be a defective part. I have an XXL 550 which has the FM radio antennae for traffic reports built into the power chord. A Tom Tom replacement charger for DC in autos does not restore the FM service. I need to repair my power chord and I don't want to spend USD 70 to replace it when all I need is the metal piece that fell out.......really silly....

 

Any suggestions?

 

 

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Lupus1
Posts: 5,479
Topics: 21
Kudos: 1,603
Solutions: 320
Registered: ‎21-09-2011
Location: Germany

Re: Replace Power Cord

[ Edited ]

Hi cjones,

 

have a look if the missing part is still in your 12V socket. If yes take it out. It may cause you further trouble.

 

Go to an electronics shop and try if they have the missing part for you and repair your charger that way.

 

Otherwise have a look at Amazon. They usually have those chargers at discounted prices compared to TT and they are still original TT replacements. I've bought such a charger with integrated RDS/TMC receiver for my XL Live IQR myself so I've got traffic information even if the live services fail.

Usually the chargers posted below should all workwith your device. If you'd like to be on the safe side take the one that's listed as fitting to your device.

 

http://www.amazon.com/Lifetime-Receiver-Navigator-4UUC-001-01-2UUC-002-00/dp/B005JSM95W/ref=sr_1_1?i...

 

http://www.amazon.com/TOMTOM-Lifetime-Navigator-4UUC-001-01-2UUC-002-00/dp/B005JZTICM/ref=sr_1_2?ie=...

 

http://www.amazon.com/TOMTOM-USB-Traffic-Charger-Navigator/dp/B005GT2QLQ/ref=sr_1_4?ie=UTF8&qid=1319...

 

They should all be around $45.

 

 

Regards

Lars.

____________________________________________________

TT XL•S LIVE IQ Routes Edition (Text-to-Speech)
map/Europe_North 875.3613
TT Start 60
map/Europe 910.4964
TT GO 6000
map/Europe 926.5515

TT Runner Cardio watch

TT Home 2.9.7.3256
MyDrive Connect 3.3.0.1317
MySports Connect 1.3.9
Win8 64bit


-------------------------------------------------------------------------------------------
I'm no TT employee but just a customer trying to help
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Novice Explorer
cjones
Posts: 2
Registered: ‎28-10-2011
Location: US

Re: Replace Power Cord

Thanks Lars.

 

Yes, I checked my vehicle over well (that's how I found the spring). The end piece is not in the DC socket.

 

Electronic shop is likely the way to go in terms of saving a few $. It's disappointing that the part fails so easily....and the FM traffic receiver is in the chord...which I don't understand why it's engineered that way......just build it into the device. Most of us daily commuters need the traffic updates. They are timely and very useful. I love my Tom Tom XXL 550. I use it daily and on trips.

 

Best from Texas.....

 

 

 

 

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Novice Explorer
crmackenzie
Posts: 2
Registered: ‎02-12-2011
Location: US

Re: Replace Power Cord

I have a XL IQ and have the same problem having the TMC Reciever built into the cord.  I can't see spending 70 USD for a little metal tip either.

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