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Novice Explorer
ellewout69
Posts: 7
Registered: ‎28-06-2012
Location: Netherlands;
Accepted Solution

Question about special files: " 2 4 . 6" and "q r s t .u v" cannot be backed up, why?

TT Home backup fails on my XL Live. When trying to create a manual backup root files such as " 2 4 . 6" and "q r s t .u v" cannot be copied. I've tried XCOPY and other special tools but even those don't copy them. Do you need these files or can they be omitted? What is their use for TomTom?

 

Thanks, Peter.

 

TomTom XL Live

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Elite Voyager
Elite Voyager
dhn
Posts: 7,087
Registered: ‎01-03-2011

Re: Question about special files: " 2 4 . 6" and "q r s t .u v" cannot be backed

These appear to be corrupt files.

 

Do the MANUAL backup, excluding those files. Then format your unit, don't use quickformat.

 

Restore your backup.

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Novice Explorer
ellewout69
Posts: 7
Registered: ‎28-06-2012
Location: Netherlands;

Re: Question about special files: " 2 4 . 6" and "q r s t .u v" cannot be backed

[ Edited ]

Thanks, backup now created without those files, formatted TT ok. TT Home reinstalled everything automatically. Solved. Thanks!

BTW, when creating a backup and formatting, it is advisable to set the energy settings such that the PC will remain active during these processes to ensure a smooth execution.

TomTom XL Live
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Novice Explorer
ellewout69
Posts: 7
Registered: ‎28-06-2012
Location: Netherlands;

Re: Question about special files: " 2 4 . 6" and "q r s t .u v" cannot be backed

To close this item properly knowing the root cause of this (the corrupt files) would be great. Any ideas?

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Elite Voyager
Elite Voyager
dhn
Posts: 7,087
Registered: ‎01-03-2011

Re: Question about special files: " 2 4 . 6" and "q r s t .u v" cannot be backed

I do not know. It happens from time to time. That's why it's always good for those who have Nav 2 devices to have an Explorer (or Finder) backup.

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