26-06-2012 06:07 AM
I originally had a TomTom XXL unit that started acting up, so I purchased a new unit, a VIA 1535. I then managed to reboot the XXL and get it to working again. I wasn't really updating the older device, but it was still on my "TomTom account" although under a different email address from the account for the 1535. On the last map update for the 1535, though, the update refused to work, and TomTom support said that the two devices had gotten mixed up in my account. ??? Has anyone else ever had this problem, or am I the only dummy to every buy two different TomTom GPS units??
If anyone else has had this problem, can you tell me if the problem was ever resolved? I've contacted support, but they haven't managed to fix the error, even after 3 weeks. Help?
26-06-2012 10:03 AM