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Novice Explorer
MARIA_55_55
Posts: 2
Registered: ‎11-03-2012
Location: United Kingdom

MY TOMTOM XL WON'T SWITCH ON

My Tom Tom XL has suddenly decided not to work. I have connected it to the computer and the green light is on therefore it seems to be charging but when I press the switch on button nothing happens.

any suggestion would be very much appreciated

thanks

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Revered Navigator
Wyvern46
Posts: 489
Registered: ‎03-03-2011
Location: United Kingdom

Re: MY TOMTOM XL WON'T SWITCH ON

First thing to do is a reset.

[aka Guivre46]
Go550Live
Go530T
One XLT WE
Based: West London
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Novice Explorer
MARIA_55_55
Posts: 2
Registered: ‎11-03-2012
Location: United Kingdom

Re: MY TOMTOM XL WON'T SWITCH ON

it won't reset when I press the switch on button which is also the reset button, nothing happens at all

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Apprentice Explorer
muffinski
Posts: 1
Registered: ‎11-03-2012
Location: United Kingdom

Re: MY TOMTOM XL WON'T SWITCH ON

You have to keep the reset button on for at least 20 seconds. If a funny screen comes up, press the button again (no need to hold). It worked for me!

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New Traveler
martslaw
Posts: 1
Registered: ‎14-03-2012
Location: United Kingdom

Re: MY TOMTOM XL WON'T SWITCH ON

Hi can anyone help me,my tomtom xl routes edition will not turn on,red light is on but nothing happening. Where is the reset button? Many thanks Martin

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Traylaw
Posts: 3,679
Registered: ‎05-07-2011
Location: US

Re: MY TOMTOM XL WON'T SWITCH ON

Here is a link which will tell you how to reset your gps..... When you select your model it will display the procedure for your model.

 

http://us.support.tomtom.com/app/answers/detail/a_id/7134

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Report map errors at http://www.tomtom.com/mapshare/tools/
********************************************************************

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New Traveler
docomoyo
Posts: 1
Registered: ‎07-07-2012
Location: United Kingdom

Re: MY TOMTOM XL WON'T SWITCH ON

Excellent!

 

My TomTom Packed up last night when I stopped off at Newport Pagnell Services, it just wouldn't switch on. The Amber and Green light came on but nothing more.  As Suggested I held the button down for 20 seconds this morning and hey presto, it came back to life and I didn't lose anything such as stored addresses and setting.

 

Thank you for posting this on here it has been very useful indeed.

 

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Apprentice Traveler
Magsofessesx
Posts: 2
Registered: ‎16-08-2012
Location: United Kingdom

Re: MY TOMTOM XL WON'T SWITCH ON

Help!

 

My tom tom 510 wont switch on! I only used it a few days ago and it was fine, I have rest it using the pin and holding the on/off button the green light comes on but it still doesn't switch on! I have a few map problems with it too but don't want to update it as last time I done so I lost the ability to search fro postcodes!

 

Any help gratefully appreciated!

 

Mags

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Elite Voyager
Elite Voyager
dhn
Posts: 12,715
Registered: ‎01-03-2011

Re: MY TOMTOM XL WON'T SWITCH ON

Is the battery fully charged??

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I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....I am not a TomTom employee.
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Apprentice Traveler
Magsofessesx
Posts: 2
Registered: ‎16-08-2012
Location: United Kingdom

Re: MY TOMTOM XL WON'T SWITCH ON

Yes I have plugged it into the power and it has come back on. It had a full charge the last time i uded it how could the battery die so quick? unless it turned itself on? also the maps still appear out of date and it wont let me use an external device to access live?
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