Reply
Novice Explorer
mstone
Posts: 7
Registered: ‎01-09-2011
Location: US
Accepted Solution

Delete a favorite

How do I delete a favorite location that is stored in the device?

Message 1 of 15 (3,754 Views)
Please use plain text.
Traylaw
Posts: 3,679
Registered: ‎05-07-2011
Location: US

Re: Delete a favorite

You didn't say which model you had.but try going to "change preferences" and hit the right arrow key until you come to "manage favorities"

********************************************************************
Report map errors at http://www.tomtom.com/mapshare/tools/
********************************************************************

Message 2 of 15 (3,752 Views)
Please use plain text.
Novice Explorer
mstone
Posts: 7
Registered: ‎01-09-2011
Location: US

Re: Delete a favorite

Thanks, that did it.

Message 3 of 15 (3,749 Views)
Please use plain text.
New Traveler
zeusance
Posts: 1
Registered: ‎05-03-2012
Location: Canada

Re: Delete a favorite tomtom go live 1535

How can I delete a favorite?

Message 4 of 15 (3,569 Views)
Please use plain text.
Apprentice Traveler
e-rider
Posts: 2
Registered: ‎22-04-2012
Location: Australia

Re: Delete a favorite

Hi, I have an XL I can't add any more favorites to it. It tells me to delete some. I have tried to but when I press the delete button, it lights up but does nothing.... Can you help?

 

Regards,

E

Message 5 of 15 (3,493 Views)
Please use plain text.
Traylaw
Posts: 3,679
Registered: ‎05-07-2011
Location: US

Re: Delete a favorite

May be a problem with the file that stores your favorites " mapsettings.cfg located in the map folder".  First try to operate the gps via your computer and delete your favorites that way. This can straighten out the file. Here are the steps for operating the gps via your pc.

 


1. Plug gps into computer and run Home -> "Operate My Device". It will take about 30 sec for the function to initialize.
2. You will be able to operate you gps via your pc now.
3. Using your pc plan a route on your gps
4. In addition check several configuration setting on the gps like "voice" and "Language" settings.
5. When you are finished click "done" and then click on the little blue button at the lower right hand corner of the
    Home window to disconnect the gps from the pc.
6.Unplug the gps when Home tells you it is safe to unplug the gps.

********************************************************************
Report map errors at http://www.tomtom.com/mapshare/tools/
********************************************************************

Message 6 of 15 (3,490 Views)
Please use plain text.
Apprentice Traveler
e-rider
Posts: 2
Registered: ‎22-04-2012
Location: Australia

Re: Delete a favorite

hi,

i have tried to follow the instructions below. i hooked the devise up to my computer & "operated my devise" it wanted me to set my current location, there was an error with the map....

i pushed some buttons and stumbled on to this??? sounds serious, i have know idea what it means.

 

ERROR: DesktopLib/SimpleTask/Locked: The device is being used by another task.
@ .\framework\SimpleTask.cpp(62)
class DeviceItemsTask: locked The device is being used by another program.,wanted Scanning device
in .\framework\SimpleTask.cpp:62
Stack:
0. chrome://tthome/content/logic/dllUtils.js:77
            this._errorCallback(e);
1. chrome://tthome/content/logic/dllUtils.js:69
            this._errorFatal(error);
2. unknown
3. chrome://tthome/content/ui/dialogs/NY/mapsharePreferences.js:102
                error
4. chrome://tthome/content/logic/dllUtils.js:73
            this._successCallback(this.successText);
5. chrome://tthome/content/logic/dllUtils.js:58
                this._success();
6. unknown
7. function init   chrome://tthome/content/ui/dialogs/NY/mapsharePreferences.js:105
            error
8. chrome://tthome/content/ui/dialogs/NY/mapsharePreferences.js:28
            init();
9. chrome://tthome/content/logic/ttDialog.js:66
    this.onLoad(params);
10. chrome://tthome/content/logic/util.js:80
                return func.apply(obj, arguments);

Time: Tue, 24 Apr 2012 13:09:55 GMT

Message 7 of 15 (3,465 Views)
Please use plain text.
Traylaw
Posts: 3,679
Registered: ‎05-07-2011
Location: US

Re: Delete a favorite

Do you have a backup of the gps made before this problem or have you ever downloaded a map to the gps in the past?

You may need to delete everything on the gps and reload it.

 

In the mean time, use Windows Explorer ( My Computer on your desktop) to copy the file " mapsetting.cfg " to your computer and then delete  it from the gps. This file is located in your map folder, the name of the map folder will be similar to the region the map covers. Example for North America the map folder is named USA_Canada_Mexico_P.   The file mapsettings.cfg  holds you favorite destinations along with some other settings.  After deleting the file disconnect the gps and reset it.  Does the gps begin to function correctly now?

********************************************************************
Report map errors at http://www.tomtom.com/mapshare/tools/
********************************************************************

Message 8 of 15 (3,458 Views)
Please use plain text.
New Traveler
jeffreyd43
Posts: 1
Registered: ‎06-05-2012
Location: US

Re: Delete a favorite

thanks a bunch

Message 9 of 15 (3,378 Views)
Please use plain text.
New Traveler
jencyjoan
Posts: 1
Registered: ‎05-06-2012
Location: US

Re: Delete a favorite

That solved that problem, very quickly :smileywink:  Thank  you

Message 10 of 15 (3,262 Views)
Please use plain text.