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Apprentice Traveler
leoz
Posts: 2
Registered: ‎27-02-2012
Location: Australia
Accepted Solution

Dead battery of TomTom XXL GPS

Hi TomTom,

 

My XXL 540 is about 1.5 years old. Recently the battery seems to have problems.

 

Even I have charged it for 2 hours, it still shows 'Low Battery' once i unplug the A/C power.

 

Is it still under warranty? Can i get it replaced please?

 

Thanks,

Leo

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Traylaw
Posts: 3,679
Registered: ‎05-07-2011
Location: US

Re: Dead battery of TomTom XXL GPS

Warranty is 12 months, you can call customer service about battery replacement or you can do it yourself.

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Apprentice Traveler
leoz
Posts: 2
Registered: ‎27-02-2012
Location: Australia

Re: Dead battery of TomTom XXL GPS

I ordered a battery from ebay.

cheers mate

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Revered Voyager
sallor225
Posts: 2,198
Registered: ‎29-04-2011
Location: US

Re: Dead battery of TomTom XXL GPS

Here is a video on changing the battery. This model is very close to yours.

 

By mikealder

Peel the label off the base of the device and you will find a couple of Torx head screws (Size T5), take these out and the device splits in two, rather than repeat all the instructions on here why not click this link for a guide I wrote a while ago http://www.pocketgpsworld.com//modules.php?name=Fo​rums&file=viewtopic&t=74279&highlight=battery - Mike

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TomTom XXL 540TM Minneapolis/St. Paul, MN traffic
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Apprentice Traveler
marg4
Posts: 2
Registered: ‎28-02-2012
Location: US

Re: Dead battery of TomTom XXL GPS

My tonton doesn't charge so how do I change battery. Is there a video to watch to change battery? Where do I find battery?

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Traylaw
Posts: 3,679
Registered: ‎05-07-2011
Location: US

Re: Dead battery of TomTom XXL GPS

Yes there are, what model do you have? If not sure, what are the first two letters of the serial number?

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Apprentice Traveler
marg4
Posts: 2
Registered: ‎28-02-2012
Location: US

Re: Dead battery of TomTom XXL GPS

I have XL350M

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Traylaw
Posts: 3,679
Registered: ‎05-07-2011
Location: US

Re: Dead battery of TomTom XXL GPS

Here is a source for a battery, tools and instructional video.

 

http://www.newpower99.com/Battery_for_TomTom_XL_350_p/tomtom%20xl%20350.htm

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Novice Explorer
stiff1eye
Posts: 1
Registered: ‎05-06-2012
Location: Canada

Re: Dead battery of TomTom XXL GPS

[ Edited ]

Why hasn't someone manufactured a usb battery pack for use with tomtom when away from a powersource in car

like if i want to walk and find my way on foot

please send the reply if any to my e-mail xxxxxxxxxxxxx@xxxxxxxxxx

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Revered Voyager
sallor225
Posts: 2,198
Registered: ‎29-04-2011
Location: US

Re: Dead battery of TomTom XXL GPS

See if any of this helps (from another post).

External power pack

Flordi

There were several possibilities as Traylaw indicated.  In my country I could choose from Battery Champion.nl who offers an External 5V Accu Pack 3000 mAh with several connectors and cable at 36.86 euro, or the Adapt Bicycle Navigation Kit 3.5 inch, which is a combination of a rubber housing to make it all weatherproof, an external accu with cable and  a device for fixing the Tomtom to the bicycle, so all in one, at a price of not more than 16 euro in several shops or even cheaper on the internet, e.g. from koopjesjager.nl. This is what I am going to try and see if I still need the extra accu from Battery Champion.

Thanks again for pointing the right directions to me.

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