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Apprentice Traveler
j26s
Posts: 2
Registered: ‎16-04-2012
Location: US
Accepted Solution

Compass heading missing

After updating My TomTom XL to the latest IQ routes edition v9.430 I lost the compass heading feature even though I have it enabled in options. Is there any way to get this feature back?

 

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Zsolt
Posts: 13,123
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Registered: ‎16-10-2011
Location: United Kingdom

Re: Compass heading missing

Just by downgrading the unit.

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New Traveler
Hawker
Posts: 1
Registered: ‎17-04-2012
Location: United Kingdom

Re: Compass heading missing

I have bought my 3rd Tom Tom, where is the compass pointing to my destination? Also routeplaner is missing. The live service works ok and google search is good but there best features on my previous Tom toms are missing especially the really useful compass. I cant downgrade the release as it come with it but its a big step back. Might take the new one back if the software cant be updated to include it. Thanks
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Revered Voyager
sallor225
Posts: 2,078
Registered: ‎29-04-2011
Location: US

Re: Compass heading missing

In Change Preferences; Status Bar Preferences, uncheck Max Speed, and check Show Compass. The Horizontal setting seems to allow the most screen space. When you uncheck Max Speed, you lose the speed limit but you will still be warned when going over the speed limit. Unchecking Max Speed will give your the degress heading of your car. Show Compass will give you the direction of North with an arrow just outside the Status Bar lower left screen. The arrow (that does not rotate) inside the status bar seems to show your direction of travel (as shown in degrees).

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TomTom XXL 540TM Minneapolis/St. Paul, MN traffic
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Apprentice Traveler
j26s
Posts: 2
Registered: ‎16-04-2012
Location: US

Re: Compass heading missing

Tried it and it worked found it down in the lower left corner of status as you indicated, thanks sallor225

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Revered Voyager
sallor225
Posts: 2,078
Registered: ‎29-04-2011
Location: US

Re: Compass heading missing

My pleasure.
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TomTom XXL 540TM Minneapolis/St. Paul, MN traffic
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Apprentice Traveler
bhackman
Posts: 2
Registered: ‎27-04-2012
Location: US

Re: Compass heading missing

As of today - application version 9.43 - unchecking Max. Speed no longer works.  Has anyone found an earlier application version - preferably 9.161 or less that we can install to get our compass back?  I have already voiced my complaint to Tom Tom.

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Revered Voyager
sallor225
Posts: 2,078
Registered: ‎29-04-2011
Location: US

Re: Compass heading missing

I would do a back up of you current system using your computer.

http://www.tomtomforums.com/general-tomtom-discussion/17864-how-backup-contents-your-unit-computer.h...

Then here are some things you can try.

 

Application for LIVE text-to speech models is here:

http://download.tomtom.com/sweet/navcore/8.419.xl2​009_live_tts.CAB-navcore-XL_LIVE.cab

 

Non text to speech models is here:

http://download.tomtom.com/sweet/navcore/8.419.xl2​009_live_2048.CAB-navcore-XL_LIVE.cab

dhn

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TomTom XXL 540TM Minneapolis/St. Paul, MN traffic
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Apprentice Traveler
bhackman
Posts: 2
Registered: ‎27-04-2012
Location: US

Re: Compass heading missing

Thanks for the help regarding the application to get the compass function restored on my XXL 550 TM.  You offered a choice between Application for LIVE text-to speech models and non Live text to speech.  Which one should I pick?

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Zsolt
Posts: 13,123
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Solutions: 391
Registered: ‎16-10-2011
Location: United Kingdom

Re: Compass heading missing

It depends on your model. If yours is TTS enabled, then the one with TTS, otherwise the other one.


Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013 (YouTube link)




I am NOT a TomTom employee, just a user like others.
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