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chantale007
Posts: 1
Registered: ‎10-03-2013
Location: Canada

Cline.dat

I trie to up date and download a map on my TomTom GPS One XL, It always become as an error.

 

Averytime it telling me that : Impossible to create this file: E:/Eastern_us_and_canada/cline.dat

 

How can I fix that problem?

 

Thanks

 

Chantale

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Zsolt
Posts: 20,837
Kudos: 2,345
Solutions: 543
Registered: ‎16-10-2011
Location: United Kingdom

Re: Cline.dat

1. Save everything from the device, using Explorer (or Finder on Mac), include all the files (hidden as well). It is also known as a manual backup: http://uk.support.tomtom.com/app/answers/detail/a_id/13354/

2. Then format the internal storage (or memory card, depending which one you use) of your device. Use the COMPLETE format, not the quick. http://uk.support.tomtom.com/app/answers/detail/a_id/12412/

3. Go to TT HOME, Manage my "DEVICE", delete everything from the hard drive and try the update again (in the new TomTom HOME app it is on the second page). At this point you might have to disconnect the device a few times and switch it ON/OFF to enable it to setup some important stuff.

4. Copy your voices and post codes back to the device (also the maps if that didn't download either).


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